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Spyware bill cloaks a mini-UCITA

By Ed Foster, Section The Gripelog
Posted on Mon Jun 16, 2008 at 01:02:19 AM PDT

The holy grail for the software industry's political muscle has long been what in UCITA was called "electronic self help" - the right of software publishers to remotely disable their software on the mere suspicion that it hasn't been paid for. UCITA was ultimately stopped, but last Wednesday the Senate Commerce Committee held a hearing on a bill that nominally is supposed to fight spyware but seems intended to make remote disabling legal.


As I suggested last week, S. 1625 -- the Counter Spy Act -- takes an anti-spyware approach that's very similar to the way the failed Can-Spam Act of 2003 attacked spam. Its list of prohibited behaviors - like taking over computers with zombies and collecting information for identity theft -- are all already clearly illegal under existing laws. Its various loopholes would allow some bad actors to claim they're actually following the law. And actual victims would have virtually no recourse but to beg the FTC to take action.

But one aspect of the Counter Spy Act is far more troubling than anything that was in Can-Spam. It's the "Limits on Liability" provision, more specifically Section 6(a). That says the whole laundry list of prohibited acts in the bill:

"do not apply to any monitoring of, or interaction with, a subscriber's Internet or other network connection or service, or a protected computer, by or at the direction of a telecommunications carrier, cable operator, computer hardware or software provider, financial institution or provider of information services or interactive computer service..."
These institutions have immunity under the Counter Spy Act when what they're doing is done for purposes network security, diagnostics, technical support and other mostly innocuous-sounding activities. In fact, with the first nine of these liability exemptions it seems rather odd that they would need to be mentioned at all in the context of the clearly nefarious behaviors prohibited by the bill. But the tenth and final exemption is granted for when the otherwise prohibited acts are done for:

"(10) detection or prevention of the unauthorized use of software fraudulent or other illegal activities."

Besides the fact that the clause needs a comma or two, what does preventing "the unauthorized use of software" have to do with spyware? Is the Counter Spy Act fighting for privacy or against piracy? To understand the real purpose of 6(a)(10), we need only look at the written testimony of Vincent Weafer, a vice president of Symantec who was representing the Business Software Alliance (BSA) before the committee. The BSA, by the way, was by far the primary lobbyist - some might even say the primary authors -- of UCITA and its electronic self help concept.

Weaver praised Section 6(a) as "a provision allowing legitimate security and anti-piracy activities." Along with the obviously legitimate activities that are provided exemption, he went on to say that "Section 6(a) also covers the detection and prevention of the unauthorized use of software. This is essential to our industry's ability to protect our products against theft. Software piracy results in almost 50 billion dollars in losses to the software industry each year, including more than 8 billion dollars in the US alone. Given these massive losses, it is absolutely critical that companies that engage in otherwise lawful conduct to detect or prevent piracy or other unlawful acts are not unwittingly subject to liability under anti-spyware laws."

OK, but which software providers (not to mention telecommunication carriers, financial institutions, etc.) get to conduct these anti-piracy activities? After all, the spyware purveyors themselves often claim to be authorized software providers who got the user to click OK to their EULA. The troubling questions raised by 6(a)(10) were pointed out to the Senate committee in the written testimony of Art Butler, an attorney representing Americans for Fair Electronic Commerce Transactions (AFFECT). By the way, AFFECT is the organization that stopped UCITA from being passed in any more states after it was rushed into law in Virginia and Maryland. And it's an organization that I've been a member of since its inception, so there's no question whose side I'm on.

Subsection 6(a)(10) would allow a software vendor to surreptitiously download code onto a user's computer and freely violate their privacy, Butler wrote. "It would allow the provider to set itself up as an ad hoc police force to conduct warrantless searches and to act as judge and jury to conduct unilateral seizures. Private entities do not and should not have the right to conduct law enforcement activities. More troubling is the fact that the language of Subsection 6(a)(10) would effectively allow a software provider to unilaterally decide to remotely shut down the user's computer or Internet or other network connection or service. But whether the use of a particular software is 'unauthorized,' 'fraudulent,' or 'illegal' is often subject to legitimate dispute and merits some judicial consideration before a provider is allowed to unilaterally employ a drastic remedy like remote disablement."

AFFECT has a very modest proposal for tweaking 6(a)(10), but on that I personally feel they don't go nearly far enough. Even if 6(a)(10) were removed entirely, the net effect of the Counter Spy Act would still be to make the spyware problem worse. The basic approach of prohibiting a list of specific acts is a fatally flawed way of defining a moving target like spyware. Inevitably, it will let bad guys do bad things that weren't included on the list.

In its hearing last Wednesday the committee clearly struggled with the basic issue of how to define spyware, so perhaps there is hope they'll realize they need a completely different approach. They've been given some good advice in that regard. In his testimony, spyware expert Ben Edelman argued for a radical simplification of S.1625 that would focus on increasing the penalties such as a treble fine in FTC actions. And the FTC itself in its testimony before the Senate committee and in comments last year about similar bills in the House has made it clear it doesn't want new definitions of spyware but the ability to bring civil actions against those it goes after under existing laws.

So who is it that actually wants spyware laws to take this laundry list approach, and why? The only thing I can figure is it's the software industry and perhaps the major ISPs who know they can't have their exemptions if there aren't specific prohibited acts to exempt them from.

Of course, the BSA side also questions the motives behind opposing arguments. Weafer in his testimony warned the Commerce committee that "certain interest groups" would seek to weaken or delete Section 6(a). "The purpose of weakening this provision is not to protect against spyware, but to make it harder for legitimate companies to fight piracy, or other fraudulent or illegal activities," he wrote. "The laudable anti-spyware goals of this Act should not be subverted for this purpose."

Well, I agree with him that the laudable goals of the Counter Spy Act should not be subverted, but I would say the BSA is the certain interest group that is trying to do so for its long-held purpose of legalizing electronic self help. And if you agree with me, you should consider writing your U.S. Senators and telling them that you'd like to see S. 1625 dumped. Congress needs to find ways to help fight spyware, but handing a host of commercial entities unfettered powers over our computers isn't one of them.

--------------------

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Spyware bill cloaks a mini-UCITA | 16 comments (16 topical) | Post A Comment
Nothing But Good[ Reply to This ] (none / 0) (#1)
by Anonymous User on Mon Jun 16, 2008 at 11:36:42 AM PDT

Isn't this EXACTLY what Microsoft did with that shining jewel of the software art, Vista?  As I recall, if you didn't register it within 30 days, it stopped working, turned as black as Steve Ballmer's heart, and except for a browser connection so that you could register it, basically did nothing further. (I don't use Microsoft products, so I forget exactly what the whole story was.)

So now, what Microsoft is facing is a pretty strong push-back from users and businesses against Vista's many issues, of which this sort-of self-help is one.  This has done nothing but good by increasing interest in Apple, Sun, Open Source solutions, and staying with Windows XP.  This is putting Microsoft into a very bad position, and they know it (see the recent OOXML/ISO fiasco and their sort-of agreement for Microsoft Office to include ODF compatibility).

The same applies to software companies that include electronic self-help as part of their offering.  It seems pretty risky to me to put any part of one's business under the control of a product that might, without warning, lock up access to your data, or lock up access to the program functions that you paid for. If there is a dispute about a contract, it is up to a court to decide, and accepting a product with electronic self-help included would be a terrible business decision. What responsible IT department would put its business at risk by purchasing such software?

If one does not like a company's prices or policies, they should NOT purchase the product.  A company has every right to protect their product in any way that they see fit, and the purchaser has every right to buy it or not as they see fit. The only bad thing about electronic self-help is if it is not disclosed as being a part of a product before purchase.

Electronic Self-help could actually be good in some ways; it might bring back more internal development of software, thus bringing jobs back into our country and maybe even back in-house. It would open up opportunities in the market for a company to develop a competing product that advertises that it does NOT include electronic self-help.

Dorothy Parker wrote a poem that sums this whole issue up perfectly: http://poetry.poetryx.com/poems/4911/

To sum up, stop stealing software, and stop buying software (or anything else) that is not in your best long-term interests.


[ Reply to This ]



Stealing?[ Parent | Reply to This ] (none / 0) (#2)
by Anonymous User on Mon Jun 16, 2008 at 12:25:29 PM PDT

Nobody's "stealing" software unless they walk into a computer store and rob it.

What they are actually attacking is termed "copyright infringement", and the methods they propose violate due process rights.

They also do not have anything close to $50 billion losses annually. They get numbers like that by treating every infringing copy as a lost sale, but most of the "pirates" wouldn't have paid for a copy regardless. The genuinely lost sales probably don't even top $50 million, with an M. Calling even that "losses" is questionable -- if someone doesn't buy a GM car, but instead buys a Honda or builds their own from spare parts, can GM claim "losses"? They may have lost a sale, but they weren't entitled to it either. "Losses" seems to me to imply money already owed them or already in the bank, then not paid them or taken from them by force or fraud, rather than someone simply shopped elsewhere or built their own.

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mac video soft[ Parent | Reply to This ] (none / 0) (#16)
by Anonymous User on Mon Sep 01, 2008 at 03:34:40 AM PDT

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Just another reason to use free software[ Reply to This ] (none / 0) (#3)
by Anonymous User on Mon Jun 16, 2008 at 12:55:51 PM PDT

Why pay for software which is full of bugs and allows someone to spy on you or cripple your computer at will? The only reason people buy anything from Symantec is that they're uninformed. CLAM and SpamAssassin are much better, and for those stuck with Windows there's always AVG free edition for home use.

[ Reply to This ]


got one laugh out of this technique tho[ Reply to This ] (none / 0) (#4)
by Anonymous User on Mon Jun 16, 2008 at 04:56:15 PM PDT

Our accounting package dies if you don't pay the quarterly license fees. I wouldn't have bought if we had known that and the fact there are both licensing fees and maintainance fees.

Anyways, when we went to their facility for training one of the tasks was to use a separate system they had set-up to learn to turn it on/off. We got delayed for 40 min while they found someone to override the fact that they hadn't reset the flag for licensing and couldn't use their second demo system

[ Reply to This ]



6(a)(1) is just as bad[ Reply to This ] (none / 0) (#5)
by Anonymous User on Mon Jun 16, 2008 at 06:13:38 PM PDT

I've been doing computer and network security for 20 years, and I can't think of a legitimate case in which a "telecommunications carrier, cable operator, computer hardware or software provider, financial institution or provider of information services or interactive computer service" ought to be relaying e-mail, hijacking modems, doing DoS, creating unavoidable pop-ups, gathering personal information, installing programs the user doesn't know about, or making secret configuration changes, for "network or computer security purposes".

I can, however, think of lots of self-appointed netcops at ISPs who believe that their operational policies are God-given law, who have difficulty distinguishing their own interests from the public interest, and who believe that "security" is for them, rather than for their customers, who would love to claim that they were allowed to do some of those things for "security purposes"... which would oddly enough be indistinguishable from "their convenience".

[ Reply to This ]



OK[ Reply to This ] (none / 0) (#6)
by Anonymous User on Tue Jun 17, 2008 at 04:53:44 AM PDT

Seems to me someone in Government as a bit too much spare time on their hands. JT http://www.Ultimate-Anonymity.com

[ Reply to This ]


Speaking of Spam[ Parent | Reply to This ] (none / 0) (#7)
by Anonymous User on Tue Jun 17, 2008 at 05:13:14 AM PDT

I see the Ultimate Anonymity spammer found you guys too

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Cor-pirations[ Parent | Reply to This ] (none / 0) (#8)
by wawadave on Tue Jun 17, 2008 at 08:02:08 AM PDT

Cor-pirations and the need for total greed and control.
RFID Tags Spyware!
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Is this guy a spammer?[ Parent | Reply to This ] (none / 0) (#9)
by sconeu on Fri Jul 04, 2008 at 09:11:19 AM PDT

Ed, do you want me to kill this post?  I try to give the benefit of the doubt in all cases.

--
I am not merely a "consumer" or a "taxpayer". I am a Citizen of the United States of America.
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