Free Technology Newsletters
» All 33 InfoWorld Newsletters
Technology & Business Daily
 
InfoWorld
 
   

Fine Print Follies

By Ed Foster, Section Columns
Posted on Thu Aug 26, 2004 at 08:44:13 AM PDT

They say you should always read the fine print, but is that really a good idea? If you don't actually have a choice in the matter, perhaps it's better to just save yourself the aggravation.


Variations on the old shrinkwrap idea seem to be everywhere you look these days. A reader recently received his IBM/Lotus certification welcome kit in the mail. On a label on the outside of the envelope he noticed the following:

"Use of this Certification Welcome Kit is subject to the terms and conditions of the IBM certification Agreement included in this package. You should not open this envelope unless you have read the Agreement, in full, and have accepted those terms. By breaking the seal on this envelope, you signify that you have read the Agreement and that you accept those terms. If you do not wish to be bound bythe Agreement, please promptly return the Certification Welcome Kit, with the seal unbroken, to Lotus software at the address on the envelope. Please note that in the event that you do not accept the terms and conditions of the Agreement, you are not authorized to use the applicable IBM logo or mark."

That seems like a funny way to enter into a supposedly legal contract. "Is that a gotcha or what?" he wrote. "How can I agree to something which I can't read until I break the seal, which then tells them I agree. Also, there is no address on the envelope to send it back to. Does that make the agreement null and void, since they did not fulfill their end of the agreement?

Good question. The small print in a very different place caused another reader to raise some concerns. "Have you ever looked at the disclaimers at the end of all those 'investor alert' spams that tout penny stocks?" she wrote. "It's pretty interesting, actually. At first, they sound just like the typical press release disclaimer; i.e., the e-mail contains forward-looking statements, etc. If you keep reading, however, they disclose that the company they're advising you to invest in -- not to be construed as investment advice, naturally -- may not have said what the 'newsletter' writer claims it said. Oh, and the spammers were paid by a third party to send the newsletter and have shares of the penny stock themselves that they can sell at any time. It's amazing. So is it really OK to just outright lie to people as long as you disclose in the fine print that you're lying?"

And, if not, why do the spammers bother? That's always been a puzzle when I see these types of disclaimers on fraudulent spam. Surely the spammers are relying on lack of enforcement of the computer fraud laws rather than the fine print to keep them out of jail, so why don't they just stick with the unadulterated lie?

Sometimes the small print is actually rather large. "I thought I had seen and heard every sneaky trick companies use to abuse the public, but I saw something totally new today on the road," another reader recently wrote. "I was traveling behind one of those big gravel trucks -- the ones that never seem to have a tarp covering up the gravel so it rains down on all the poor souls who are in its general vicinity. On the back of the truck was a large message: 'Not responsible for damage caused while following truck.' This is a nice trick. I could sell bumper stickers to put on your front bumper: 'Not responsible for damage caused to anyone who gets in my way.' I wonder if the trucking company truly believes that driving in traffic forms a binding contract?"

Maybe we can sum up all these questions with one more: when does the fine print really count? Anyone ready to venture an answer can post a comment below or write me at Foster@gripe2ed.com.

--------------------

Post your comments about this column below or write me directly at Foster@gripe2ed.com. To receive this column every week in my free e-mail newsletter, please go to my subscription page and follow the instructions to opt-in for the EdFoster mailing list.

< No IE? No Can See | PayPal's $2,000 Spending Limit >


Display: Sort:
Fine Print Follies | 5 comments (5 topical) | Post A Comment
Mythic power of signage[ Reply to This ] (none / 0) (#1)
by Anonymous User on Thu Aug 26, 2004 at 03:38:04 PM PDT

This is really a commentary about the mythic power of signage. IAAL, and I often answer legal questions from the public on LawGuru. Simply put, there are lots of unsophisticated folks out there. Among these are people who think that signage, for example "We Cannot Be Held Responsible For Gravel Damage" is necessarily accurate or truthful. Like shrinkwrap agreements, the legal effect of signage is decided by small claims court judges, not the sign maintainers. But if one person opts not to sue the (insured) gravel truck company, the sign is cost-effective. These are the same Pollyanna-like people who willingly go to interrogation rooms and spill their guts out to police detectives (when they have the right to remain silent) because they believe the cops when they say this will help them.

[ Reply to This ]


Signage has local implications[ Reply to This ] (none / 0) (#2)
by Anonymous User on Thu Aug 26, 2004 at 06:40:19 PM PDT

The sign that says the truck is not responsible for damage is accurate in many states. However, there may still be provios and other rules that can make the truck liable. Many state have the rule that the truck must be covered correctly before they are immune. If they load it incorrectly and the load goes over the side (not one rock, but buckets full they may still be liable. That's why there are lawyers. The laws and rules are so many and so complicated that we cannot help ourselves anymore. ps. Now that we can have secret laws that the people cannot know, but are still responsible for following. Does this allow for secret contracts that we don't know about?

[ Reply to This ]


No implied contract in Colorado[ Parent | Reply to This ] (none / 0) (#3)
by JHaverland on Sun Aug 29, 2004 at 01:18:58 PM PDT

Having had to deal with this matter, just posting that notice on the back of a vehicle does not relieve the driver/company from having to comply with Colorado state law regarding shedding/losing their load nor the liability that results from violating that law.

[ Parent | Reply to This ]


Fine Print Follies[ Reply to This ] (none / 0) (#4)
by AndrewStevko on Tue Aug 31, 2004 at 12:26:06 PM PDT

Just after reading the subject article, I went to download some software from IBM and had the same thing happen to me. In order to read the download agreement I was told I have to agree that I have already read it. This stuff is getting insane!

[ Reply to This ]


Dumptruck loads of "Qualified" Spam[ Parent | Reply to This ] (none / 0) (#5)
by Anonymous User on Tue Aug 31, 2004 at 01:50:04 PM PDT

Two observations - first, I posit that the fine print disclaimers on spam and penny stock solicitations don't serve a legal purpose so much as they serve a "validation" purpose. For most financial transactions, we expect a certain amount of fine print legaleze, so if the disclaimers and such were missing, it might raise a red flag for an otherwise pliant (read "gullible") prospect. As to whether the disclaimers on dump trucks do any good, you have to be able to identify the offending vehicle first. Here in the fast-growing Atlanta 'burbs, it seems that every third vehicle is a truck hauling dirt or gravel. The Georgia legislature has made this an even more challenging exercise by declaring that dump trucks don't need to display a license plate or any other identification on their back ends.

[ Parent | Reply to This ]


Fine Print Follies | 5 comments (5 topical) | Post A Comment
Display: Sort:
Recent Entries
A few things
2 comments

Thank you
14 comments

Ed Foster: 1949-2008
73 comments

Dell notebook turns into a Bad Buy
8 comments

Of Apple, Psystar users, and copyright
6 comments

The suspicious death of XP support
29 comments

More The Gripelog...

Submit a gripe
About the Author
Email Ed Foster

Help Ed and his readers build these projects:
The Gripewiki
The EULA Library

Login
Make a new account
Username:
Password:

Live Gripes
Has AOL Changed Their Ways?
8 comments

A Nestle SweeTarts Conspiracy
19 comments

AT&T Kills "Bad" Username
35 comments

DESPERATE! AOL HAS TAKEN OVER MY COMPUTER
55 comments

parkingticket.com SCAM on refunds
33 comments

Don't let Net Enforcers Ruin Your Day.
19 comments

More Live Gripes...

Sign up for my newsletter

To have my column automatically e-mailed to you, submit your email address in the form below. Of course, I will not turn your address over to any other party or send you any unrequested e-mail.

Infoworld Blogs

Recomended Sites
The AFFECT Coalition
Electronic Frontier Foundation
Electronic Privacy Information Center
Free Software Foundation
HearUsNow.org
Public Knowledge
StopBadware.org

Jeff Angus
Ben Edelman
Dan Gillmor
Bob Lewis
Brian Livingston
Freedom to Tinker
Lawmeme
PC World's Techlog
SunBeltSoftware Blog
Troubleshootsers.com

Rss Feeds
How this works
 Top News 
 Columnists 
 Tech Watch 
 Test Center Reviews 
 Applications 
 App Development 
 E-Business Solutions & Strategies 
 End-user Hardware 
 Networking 
 Operating Systems 
 Platforms 
 Security 
 Standards & Protocols 
 Storage 
 Telecommunications 
 Wireless 
 Web Services 

 

create account | faq | search