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Spam and SMS Text Messaging

By Ed Foster, Section The Gripelog
Posted on Mon Aug 16, 2004 at 12:02:10 AM PDT

SMS (Short Message Service) text messaging is yet to catch on as big here in the U.S. as it is elsewhere. And, if one reader's recent experience with SMS spam proves typical, it isn't likely to do so.


"I get a dozen or so spam SMS messages a day on my cell phone from a San Diego company called Sms.ac," the reader wrote. "It is annoying as hell. I imagine they are supposed to whet my interest in the Sms.ac service. Instead, it is raising my blood pressure at the thought of paying for all those SMS messages, not to mention that each one also makes my phone ring."

The reader sent me samples of the messages he'd received from Sms.ac, and annoying is a mild way of describing them. Even if they didn't cost the recipient a few pennies apiece, having your day interrupted by such a stream of crude jokes, bizarre factoids, and come-ons for the company's chat and dating services could drive anybody crazy.

The reader was all the more frustrated when he went to www.sms.ac (in case you're wondering, .ac is the TLD for Ascension Island - consult your atlas) to find a way to turn off the unwanted text messages. Not having ever signed up with Sms.ac, and therefore having no logon name or password to delete his "account," he couldn't even find a way to complain about the SMS spam. What he did find, however, was the Sms.ac terms of service saying he could receive messages from Sms.ac or its users at any time and that just entering a page of the Sms.ac site constituted acceptance of the TOS. "So just by hitting their web page, you've agreed according to the sneakwrap to be spammed forever without recourse," the reader noted.

Just as with the e-mail spammers who always claim that you somehow signed up to receive their junk, the reader doesn't how he can prove he never signed up to receive Sms.ac's text messages. "I never gave my cell phone SMS number to anyone except the Washington, D.C. subway service outage alert system," he says. "I don't know how they got it, but I assume it would be trivial to war-spam a block of cell phone numbers."

But hold on here. Surely this type of SMS spam violates the Can-Spam Act, the Do Not Call list, or even the old Telephone Consumer Protection Act, doesn't it? Well, unfortunately, probably not. The FCC just issued its mobile phone ruling authorized by the Can-Spam Act, and it appears to permit SMS spam. (Gee, what does that make the score under the Can-Spam Act now -- something like Spammers: 100, Public Good: 0?) And, under all these laws, if the marketing weasels claim that you "agreed" to receive their communications, you have to prove differently. And, in the sneakwrapped world we've created for ourselves, the very act of complaining about such communications can be deemed your acceptance to receive more of the same.

< A Fair Software Warranty | Dealing With Symantec >


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Spam and SMS Text Messaging | 17 comments (17 topical) | Post A Comment
It's all becoming a matter of privacy ...[ Reply to This ] (none / 0) (#1)
by RocDoc on Mon Aug 16, 2004 at 08:13:22 AM PDT

Ed, so many of your latest missives appear, to me, to really target personal security and privacy or loss thereof. In reading your latest on SMS messaging, I began to realize that I may have some possible insights to share -- things that I've discovered work for me. Follow along; it really is on topic as I do eventually comment on the SMS spam.

I've chosen to take a proactive approach to my personal security and privacy. The first step was to completely remove myself from the public telephone land-line system. I now use only a cell phone for voice telecommunications and a microwave broadband Internet connection for my digital telecommunication needs. The cost of trading land-line for wireless is within pennies of each other. I no longer have to put up with annoying solicitation calls on the voice system and I now run at 3-11Mbps instead of 35-48Kbps on digital (yes, that's right - up to 11Mbps, 7x faster than T1).

I also chose to sign up and use a pager service with voicemail as my contact (public) phone number, and use my cell phone number as my "backline" (private) number. All callers to my contact phone number are greeted with a pleasant auto-attendant and asked to leave a voice mail. The service then pages me so that I know I have voicemail to review. I call and check my messages and then return calls to my clients, customers, and friends.

I activate the call-id block on my cell phone so that I do not identify my cell phone number to those whom I call, and I use the cell phone's call-id to make a determination if I'll accept an incoming call on my "backline".

I choose not to use SMS services for the following reason: If it must be in writing, email is a better text messaging system, and if it's a small message, it's faster and more efficient to leave a voicemail. Therefore, no SMS spam worries! -= QED=-

The upshot to this proactive approach is:
    1. I no longer have to put up with unwanted (and annoying) telephone solicitations (I was getting between 12 - 30 a day on the land line system)
    2. I am able to respond to a customer or client's call immediately if I choose, regardless of my location (something I could not do with the land-line based system).
    3. I now have full control from whom I choose to accept messages, and have made it more difficult of solicitors to use their automated tools to bother me with unwanted and annoying ploys.
    4. The cost of the system is no more expensive than what I was paying before, and I have more flexibility, more control, faster Internet access, and less hassles!
    5. I can no longer be tracked by my cell phone if I leave it off, as cell phones are active response systems, always in contact with the closest tower, while the pager system I`ve chosen is a passive response system, only receiving the numeric message that is broadcast from all towers accessed by my provider.

Cost breakdown for my usage (your mileage may vary):
Before
    + Land-line local service monthly charge: $30
    + Land-line long distance monthly usage: $50
    + Dial-up Internet access monthly charge: $25
    =Total monthly fees: $105

After
    + Wireless national service (800 min. prime, unlimited night/weekend, long distance included) monthly charge: $50
    + Wireless national numeric paging service with voice mail and auto-attendant monthly charge: $10
    (these prices include cell phone & pager hardware)
    + Microwave Broadband Internet access monthly charge: $55
    = Total monthly fees: $115

I'm sure there will be many who disagree with me. Fine, we all have an opinion. As I stated up front -- This works for me!

[ Reply to This ]


But if everyone did that...[ Parent | Reply to This ] (none / 0) (#2)
by Fushigi on Mon Aug 16, 2004 at 01:02:03 PM PDT

I activate the call-id block on my cell phone so that I do not identify my cell phone number to those whom I call, and I use the cell phone's call-id to make a determination if I'll accept an incoming call on my "backline".

If everyone did this, no one would ever hold a phone conversation.

[ Parent | Reply to This ]



Your pager may be trackable[ Parent | Reply to This ] (none / 0) (#7)
by Anonymous User on Thu Aug 19, 2004 at 09:27:13 AM PDT

Some paging services offer a way of checking to determine if pages sent from their website have been delivered. This implies some means of receiving an acknowledgement from the pager hardware. It is possible that I misunderstand the meaning of "delivered" as given by the paging service, but it makes sense to me.

[ Parent | Reply to This ]


SMS Story[ Reply to This ] (none / 0) (#3)
by benttop on Tue Aug 17, 2004 at 01:12:21 PM PDT

I am about to deploy my own means of fighting back at these insipid and idiotic spam messages. Although I don't use SMS, I do get my fair share of spam via email, and not just obvious spam, stuff from major corporations like AT&T, Kodak, my bank, and a host of others. Stuff I do not agree that I authorized. I plan to create my own terms of use agreement, and fire it right back at all of these companies. My terms of service will be that they have already agreed to them by virtue of sending unwanted email to me, and that they agree to pay the invoice I plan to send for wasting my time. If I do this right, maybe I can recover something for the wasted time I've lost over the last few years.

[ Reply to This ]


Please Follow - up[ Parent | Reply to This ] (none / 0) (#9)
by Anonymous User on Fri Aug 20, 2004 at 08:26:30 AM PDT

Please let us know how you implement this, and what your results are. I doubt it will work out, but I admire your taking a stand, and using their very own taticts against them. Wish I had thought of it. krw

[ Parent | Reply to This ]


SMS Whitelist options available?[ Reply to This ] (none / 0) (#4)
by Anonymous User on Tue Aug 17, 2004 at 01:54:35 PM PDT

Perhaps a cell phone option to only accept SMS messages from numbers in your address book? That would block costly SMS SPAM.

[ Reply to This ]


KISS[ Reply to This ] (none / 0) (#5)
by Anonymous User on Tue Aug 17, 2004 at 05:08:17 PM PDT

My solution is Keep It Simple, Stupid (KISS). I have an old cell phone that doesn't take text messaging and doesn't get any unwanted calls. Even though I earned a good living in high-tech all my life, I can tell you that you don't need any of this stuff like SMS, and neither does anybody else, if they really thought about it. Everything else is I have is the minimum level of technology I need, never any bells or whistles. The sleazoids who run high-tech companies would be fired if everybody did what I do, and we'd revert to more reliable and more ethical technology.

[ Reply to This ]


Ditto, ditto, agreed![ Parent | Reply to This ] (none / 0) (#8)
by kamnet on Thu Aug 19, 2004 at 11:41:58 AM PDT

SMS, for the most part is a high-tech toy that we can all live without. Especially the way it is priced! :-)

Once again my TracFone comes to the rescue. No SMS, no paging, no text messaging, just phone calls *LOL* Heck I don't even have Caller ID on mine, not that I need it because it's only given out when needed.

I have sympathy for our guy who is getting spammed to death by sms.ac, just the same though. Nobody should have to put up with that crap. What does his cellphone provider have to say about it?

[ Parent | Reply to This ]



SMS.ac advertising on this page? Now thats ironic![ Reply to This ] (none / 0) (#6)
by Anonymous User on Wed Aug 18, 2004 at 09:46:32 AM PDT

I almost fell off my chair when I read the "Ads by Google" on this page it ran an advert for SMS.ac. Unbelievable! If you want more info about what this company gets up to then read the following forum its very enlightening. http://forums.whirlpool.net.au/forum-replies.cfm?t=223940

[ Reply to This ]


I have the same spam from sms.ac[ Reply to This ] (none / 0) (#10)
by NauticaX on Wed Aug 25, 2004 at 10:07:36 AM PDT

My moms phone has been getting spammed msgs from sms.ac 3-4 times daily.. I got my AT&T bill and noticed every SMS msg from sms.ac I am charged 25 cents which came up to $55 in charge!! I was furious so I called AT&T which told me they can't do a damn thing about it and I have to call the merchant. I found out the merchange was m-qube.com so I went to www.m-qube.com. I called there # in Boston and got the operator who gave told me to email m-qubesupport@corp.sms.ac to get it resolved. I have sent them a email yesterday so I will see what happens with those charges and spams.

[ Reply to This ]


Refuse to pay the bill[ Parent | Reply to This ] (none / 0) (#12)
by tscoff on Wed Aug 25, 2004 at 05:52:59 PM PDT

Why did your mother pay that bill?  I would have refused to pay the bill and if AT&T made an issue out of it I would take them to small claims court to defend myself.

If enough people do that to AT&T, they'll take care of the problem.

[ Parent | Reply to This ]



this is illegal already[ Reply to This ] (none / 0) (#11)
by Howling on Wed Aug 25, 2004 at 04:12:49 PM PDT

From http://www.fcc.gov/cgb/

"The FCC has issued new rules prohibiting all commercial messages to wireless phones without consent from the consumer."

In the complete ruling at http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-194A1.pdf  Section 14 at top of page 7 states SMS messages are covered under TCPA.  This is the same law that bans junk faxes.  This law allow you sue the sender directly for $500/$1500 for each junk fax recieved.  I have not checked what amount is for SMS Messages.  

There are a bunch of junk fax sites with instructions for sueing senders.

[ Reply to This ]



Here is a site for more good info ...[ Parent | Reply to This ] (none / 0) (#13)
by RocDoc on Wed Aug 25, 2004 at 06:30:41 PM PDT

This site posts information and the laws pertaining to solicitation via fax and mobile devices (perhaps SMS, too) as well as a myriad of info on how to remove yourself from these various types of telemarketers schemes, and others including direct mail, etc. However they are not a legal service. Use them only as a fount of information:

http://www.junkbusters.com


I found this particular page of their site to be the most useful and informative of most items I've discovered while searching the Internet:

US Laws on Telemarketing
http://www.junkbusters.com/fcc.html



[ Parent | Reply to This ]


Resources page?[ Parent | Reply to This ] (none / 0) (#14)
by pfaut on Thu Aug 26, 2004 at 05:33:15 AM PDT

Ed or Jeff, is there a resources page on this site? These links might be a good start if not.

[ Parent | Reply to This ]


Re: Resources page?[ Parent | Reply to This ] (none / 0) (#15)
by Ed Foster on Thu Aug 26, 2004 at 05:09:07 PM PDT

That sounds like a good idea -- maybe we'll try to do that. And, yes, Junkbusters is an excellent site.

[ Parent | Reply to This ]


STOP spam cell phone messages from SMS.ac[ Reply to This ] (none / 0) (#16)
by Anonymous User on Sat Sep 08, 2007 at 05:02:41 PM PDT

I get about 10 spam text mesgs from SMS.ac every day. I finally went to their web site and found the information below. [I had to say STP PMSG for example]: Hopefully it will work.! >>How can I stop incoming SMS messages? To edit your account preferences to receive fewer messages, follow these simple steps: To stop incoming messages using your phone: Reply to message with the command "STOP" and the "service name" to cancel messages. This example will stop Friends. Ex: STOP FRND You need to repeat this process for every service that you registered with at SMS.ac. To stop incoming messages using the internet: - From your Mobile Homepage, click "Messages" - Click the "Preferences" button - Click "SMS Message Settings" - Click "Product Preferences" - Uncheck boxes next to services you want to unsubscribe to - Click the "Save" button *You need to repeat this process for every unique user ID that you have registered with SMS.ac.

[ Reply to This ]


wow power leveling[ Reply to This ] (none / 0) (#17)
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[ Reply to This ]


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