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Can-Spam Compliant Sneakwrap

By Ed Foster, Section The Gripelog
Posted on Mon May 03, 2004 at 10:39:24 AM PDT

The ever-increasing stream of "Can-Spam Compliant" junk e-mail raises some interesting questions. Since Congress in its wisdom obliged us to follow the spammer's instructions if we want to opt out, can the spammer claim that we become a customer in the process? And wouldn't that mean the spammer can ignore the opt-out and keep on sending us more junk e-mail?


A reader recently forwarded me a spam message promoting one of those phony credit card scams where what they're offering is not a bank card but a line of credit to buy their dubious merchandise. But what bothered the reader was the fine print at the bottom of the message from the bulk e-mail house. After giving a link to what it said was an opt-out page, the message said that "by continuing to receive e-mails from (the bulk e-mail house), you agree to the terms of our privacy policy."

So by not opting out, you agree to their terms? That's cute. Remember, with all the phishing scams and spyware floating around out there, you should never follow any stranger's opt out instructions. It's just too dangerous, and it won't make a dent in how much spam you receive. But I was curious, so I followed the hyperlink to the bulk e-mailer's privacy policy. One section in particular caught my eye:

However, after unsubscribing, we cannot guarantee that you will never receive another mailing from us, because we may obtain your e-mail address in the future through a different e-mail marketing program that you have opted into. We can guarantee, however, that if you should ever receive another e-mail communication from (the bulk e-mail house), you will be able to remove your e-mail address via the unsubscribe hyperlink.
Additionally, when you open, preview or click on the advertising portion of our e-mails and/or those of our marketing partners and/or affiliates of (the bulk e-mail house), you have agreed to the terms set forth in our Privacy Policy and agree that as a function of opening, previewing or clicking on the advertising portion of our e-mails, that you will receive new or additional marketing communications from us, our marketing partners and/or affiliates of (the bulk e-mail house).

So every time they send you spam, you're agreeing to get more. Even if you were foolish enough to try opting out, it doesn't matter. After all, there's no way you can ever prove that you didn't opt in with one their unknown partners.

And I see nothing here that would suggest that this spam violates the Can-Spam Act. In fact, Can-Spam emphasizes in several places that opt-outs can be ignored if the spammer receives "subsequent affirmative consent" by the recipient. "They subsequently agreed to our privacy policy," the spammer can say. "We have a binding contract." And the Business Software Alliance and other proponents of sneakwrap licensing would probably rush to defend the spammers' "freedom of contract." The Can-Spam world is just getting stranger and stranger.

< Rebate Bait | Reader Voices: SCO Suits >


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Can-Spam Compliant Sneakwrap | 7 comments (7 topical) | Post A Comment
Blocking CAN-SPAM Spam[ Reply to This ] (none / 0) (#1)
by tscoff on Mon May 03, 2004 at 02:21:12 PM PDT

I run my own mail server and the CAN-SPAM act has helped me block incoming Spam because a number of the spam houses are including a couple of text strings in their messages such as unsubscribe.cgi or remove.php which none of the mailing lists (such as The Gripe Log...) include in the body of the messages which I receive. This allows me to block all e-mail messages which include those strings in the bodies of the message. In addition, there is another annoying company which found the one e-mail address on my server which accepts all incoming e-mail so that if you send someone on my mail server an e-mail from a mail server which I have blacklisted you can send the e-mail to that address and it will be reviewed and then sent on. They own consumer-based.com and real-coupons.com and they actually obey the CAN-SPAM act and include that string in their Spam messages as a contact point. I started rejecting any e-mail with those strings in the headers or bodies and now I don't get any of their Spam. The CAN-SPAM act has actually reduced the amount of Spam which I receive. Not because I'm getting less or because I'm asking the Spammers to stop sending me their junk, but because they have to include certain text strings in their junk and I'm able to reject all e-mail that includes those text strings at my mail server so that I never see it.

[ Reply to This ]


But doesn't that filter some legitimate e-mail?[ Parent | Reply to This ] (none / 0) (#2)
by beamdriver on Wed May 05, 2004 at 04:04:43 AM PDT

I guess if you never want any e-mail ads of any kind, that would work. I do like a few companies that I've specifically requested to send me deals and such (geeks.com, Southwest, Linkshare, etc.) and they have those strings as well.

[ Parent | Reply to This ]


So far it doesn't[ Parent | Reply to This ] (none / 0) (#3)
by tscoff on Wed May 05, 2004 at 05:00:20 AM PDT

So far I haven't filtered out any legitimate e-mail that way.  The spammers use different strings in their messages than the legitimate companies do and therefore that doesn't prevent the legitimate e-mail from coming through.

Eventually the spammers will figure out that they need to include links in their e-mail which are identical to the legitimate list serve unsubscription e-mail only links, and when they do that I'll be stuck accepting their junk.  Until then I will be able to easily filter out a large amount of spam using those strings without blocking/rejecting and legitimate e-mail.

[ Parent | Reply to This ]



They can SAY anything they want.[ Reply to This ] (none / 0) (#4)
by Anonymous User on Wed May 05, 2004 at 04:01:03 PM PDT

Of course, this is silly.  I can just as easily say "By reading this note, you agree that all your property is now mine" but it wouldn't be legally binding in any court.  The only sure thing is that you shouldn't provide any personal information on a web site run by a loon like this.

[ Reply to This ]


Unintended consequences[ Reply to This ] (none / 0) (#5)
by eljefe99 on Thu May 06, 2004 at 09:59:24 AM PDT

As with almost all the wonderful things our dear government does for (to) us, innocent taxpayers are getting screwed by CanSpam. Here's a message I received this morning:

May 6, 2004

Dear SCOTT,

Unfortunately, because of new stringent spam laws and improved e-mail filters it has made it difficult to continue sending Go Boating Online Magazine. We appreciate your support and hope that you have enjoyed our bi-weekly magazine as much as we have enjoyed bringing it to you. As of today, we have indefinitely postponed Go Boating Online. Please visit www.goboatingamerica.com for the latest boat tests, how-to articles, moderated forums, boating destinations and a whole lot more.

Thank you again for your interest and support - Happy Boating!

Sincerely,

Alexis Bell
GoBoating Online Editor Go Boating America

--------------------------------------------------------------------------------

email: alexis@goboatingamerica.com
voice: (949) 660-6150
web: http://www.goboatingamerica.com

--------------------------------------------------------------------------------

Go Boating America · 17782 Cowan, Ste. A · Irvine · CA · 92663

This email was sent to <me>, by Go Boating America.

For what it's worth, I'm an active boater and I do subscribe to Go Boating's print edition, as well as to Sea Magazine, its parent publication. But many of my boating friends don't and it was a real convenience to be able to cut & paste a reference out of these publications into an email.

[ Reply to This ]



Clueless legislators[ Reply to This ] (none / 0) (#6)
by Anonymous User on Sat May 08, 2004 at 08:46:59 AM PDT

The sad thing is, there are multiple, free, mature, mailing list software packages around that make it easy to set up an opt-in mailing list that takes little maintainence.

In short, the marketeers were lying to Congress when they claimed that opt-in was to difficult to impliment. And Congress wasn't clueful enough to spot it.



[ Reply to This ]


re: Clueless Legislators[ Parent | Reply to This ] (none / 0) (#7)
by Anonymous User on Mon May 10, 2004 at 09:58:59 AM PDT

Don't you know? If you have a clue, you might have an opinion that could alienate a voter, so you're unsuitable for elected office. <sigh> On the other hand, has anyone checked the financial disclosures to find out if any of our congressthings have taken money from the spammers?

[ Parent | Reply to This ]


Can-Spam Compliant Sneakwrap | 7 comments (7 topical) | Post A Comment
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