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Has AOL Changed Their Ways?

By sconeu, Section Live Gripes
Posted on Tue Jan 02, 2007 at 08:20:20 AM PDT
AOL has a reputation for being hard to cancel.  However, I was able to do it in 15 minutes -- counting hold time.  What gives?

(4 comments, 192 words in story) Full Story

A Nestle SweeTarts Conspiracy

By Ed Foster, Section Live Gripes
Posted on Thu Nov 09, 2006 at 04:59:30 PM PDT

A reader offers a little levity for the sweet of tooth:

"In a noble post-Halloween effort to not let excess candy go to waste, I was just idly opening mini packages of SweeTarts looking for those of the purple or pink variety. I throw out the yellow, greens, and oranges without a second thought. I've been doing that ever since I was a kid, and I am under the impression that I'm not alone. Reds and Purples were always the top choice, whether you're talking SweeTarts, Pixy Stix, Pez, Smarties, Nerds, or Tootsie Rolls (though Chocolate was also favored in the latter). I even believe they used to make giant SweeTarts that were pink and purple only. I realize that they have introduced the raspberry "blue" flavor relatively recently, but I find it terrible, so it gets tossed as well."

"In past years, I recall routinely getting 2, and sometimes 3, of the coveted berry colors in each 3-piece package. Today I found them much harder to come by. Could it be Nestle has been increasing the proportion of undesirable tarts so that people would go through the candy at a faster rate?"

"I proceeded to open a total of 21 packages, and found only 17 Purples and Reds. That's only 27%! I'm virtually certain that I had been getting close to 50% a few years ago. This is mighty unscientific so far. Does anyone have any more data to share? This is really the lowest of the low, if true."

(15 comments) Comments >>

AT&T Kills "Bad" Username

By Live Gripes, Section Live Gripes
Posted on Tue May 30, 2006 at 12:52:53 PM PDT

I recently received an email from AT&T/ SBC informing me my username must be changed to conform to their new standards. After reading their requirements, I was perplexed. My username met their criteria. After four days and 10 emails going back and forth, I got a phone call from AT&T.

"You have a problem. Part of your username (which is basically my last name) is on the banned words list (profanity, etc.). Your last name contains the letters K + I + L + L. And we all know that 'kill' is a bad word."

When I asked for a list of the banned words as part of a user name, I was told it was a secret. I thought it was a nightmare, I would wake up and it would all be over. But alas, my name is banned as are the Lakes of Killarney and anyone that is skilled. The agent told me they were having this "banned words" problem with more than a small number of customers.

(12 comments) Comments >>

DESPERATE! AOL HAS TAKEN OVER MY COMPUTER

By cyberyadda, Section Live Gripes
Posted on Sat May 20, 2006 at 02:21:20 AM PDT
Hello, I am desperate to get a hold of somebody,and see if I can get help I have a whole new understanding of how can people possibly go postal! I don't spend much time surfing or hanging on the web, so am just going by my seat to try and find someone to get help from. Aol has taken over my computer! I work freelance for different promo projects. I HAVE LOST THOUSANDS OF DOLLARS WORTH OF WORK IN THE PAST TWO DAYS, WILL NEVER STAND CHANCE OF GETTING ANOTHER CONTRACT WITH THESE COMPANIES, WON'T HAVE A PAYCHECK NOW, AND AM FACING THE POSSIBILITY OF MY CHILDREN LOSING THERE COLLAGE ENROLLMENT BECAUSE I HAVE NO WAY TO KEEP THIS MONTHS COMMITMENT FOR TUITION.

(28 comments, 348 words in story) Full Story

parkingticket.com SCAM on refunds

By fightingback101, Section Live Gripes
Posted on Wed May 10, 2006 at 06:31:56 AM PDT
I've read a bunch of user blogs from unhappy parkingticket.com users. I just received a denial of refund from them (see text below). It seems they use a standard excuse of "not using the copyrighted logo". I'm seeking other unhappy customers to possibly file a class action lawsuit against these scammers and start a anti-parkingticket.com website for consumers. EMail me if you have a story and are unhappy with their service. ESPNFAN@LYCOS.COM Hi, This email is to inform you that in accordance with our Terms & Conditions, your request for a refund on ticket #341813113 was not approved for the following reasons: A review of the paperwork you submitted shows that our Copyrighted document(s) have been edited or modified in the following way(s): The parkingticket.com Copyright Mark does not appear on the Dismissal Letter. Refund Request not filed within 30 days of date of final Hearing Determination If you have any questions or feel this is in error, please contact us promptly by responding to this email. Please note, we answer all emails on a first-come, first-served basis. Thank you, The Support Team parkingticket.com The copyright issue is a scam since you can't cut and paste the logo. I coppied the letter word for word and didn't change a thing. I was also out of town for 2 weeks and didn't meet the STRICT 30 day window. An honest and reputable company wouldn't nit pick like this. STAY AWAY. They are scammers and everyone should report them to Better Business Bureau. Take time to go and report them: http://www.bbb.org/complaint.asp Parkingticket.com 16 Arcadian Ave. Paramus, NJ 07652 Thanks Chris

(30 comments) Comments >>

Don't let Net Enforcers Ruin Your Day.

By usiff, Section Live Gripes
Posted on Tue May 09, 2006 at 02:39:18 PM PDT

Hello Everyone,

Here is our story on Net Enforcers.

- Background on our company (USiFF.COM): We provide an auction service / forum to allow users to trade items globally.

Back to the story:

Our site was shut down for 38 hours in early March 2006. We finally got a hold of our server company to see what was going on, and they told us that "Sony" had issues with two images in two different auctions. We contacted the seller and then removed the two images in question and went on our merry way. At the time, we tried to contact Sony, but never got a hold of anyone.

May rolls around.... and on May 2nd, 2006... we get this email letter from Net Enforcers / (the Law Offices of Terry N. Silverman). For some unknown reason, Net Enforcers send this letter to Network Solutions and not to our Corporate Office.

--------------------

Here is a clip of that letter.

Letter dated: February 20, 2006, from the Law Offices of Terry N. Silverman, P.A. (Working on behalf of Net Enforcers)

Re: Unauthorized Use of Sony Trademarks and/or Copyrighted Materials

Sony has retained Net Enforcers to assist with the protection and enforcement of Sony-owed or licensed trademarks, logos, and other copyrighted material (referred to in this letter as "Sony Works").

~ Sony believes that you have infringed upon its intellectual property rights by performing or allowing to be performed some or all the following actions, specifically with respect to moblie/car audio/video/navigation products sold by Sony's Personal Mobile Imaging Division: (1) improperly obtaining a copy of the Sony Works; (2) creating derivative works from Sony Works; (3) illegally reproducing the Sony Works; (4) illegally distributing the Sony Works; and (5) illegally publicly displaying the Sony Works of the following website(s):

http://www.usellit4free.com/cgi-bin/item.pl?item=1239
http://www.usellit4free.com/cgi-bin/item.pl?item=1250

--------------------

So, once I read this letter, I went online and found this site, "Ed Foster's Gripe Log" Thank you!

After reading a few different stories, we went ahead and contacted our lawyers and this is what they said, "The lawyer's letter contains no specific information ... just a fill in the blank kind of form letter. Just trying to sounds scary. "

Our lawyers then sent a reply to: Sony & Net Enforcers:

Here is a clip of that letter:
Please advise on what basis you believe that our client’s display of the above-referenced item for sale constitutes copyright infringement.  The seller purchased this item originally, and according to the first sale doctrine, has every right to re-sell that item.  Our client is simply offering the means by which the seller can offer his property for sale to interested buyers.  

We would appreciate a reasoned response to this inquiry based on the specific facts of this situation, not another form cease and desist letter intended to intimidate the recipient into compliance.  All further correspondence regarding this matter should be directed to my attention.  We await your response.


I will post the response once we get it.

Do Not Let Net Enforcers Ruin Your Day.

Take Care and have a great day!
Rene Holliday
USiFF.COM

[editor's note, by Jeff Foster] Removed Semi-advertisement

(16 comments) Comments >>

VCOM System Suite 6 Professional

By EmeraldDruid, Section Live Gripes
Posted on Mon May 08, 2006 at 06:50:47 PM PDT
Talk about EULA problems. I have had this software just a little over 4 months and yesterday I was informed that my registration was no longer valid. Then the program shut down and started causing problems for my OS so I uninstalled it. So I contacted VCOM support. In their response it said that I would now be able to open the program with no problems. So I reinstalled the program and it refused to accept my registration serial stating that it was invalid. Personally, I am sick of their software. The firewall leaks like a sieve and anything that the program can do I also can do with other programs that I have on my machine. I would like to get my money back since they refuse to allow me to use the software that I purchased. Tom

(2 comments) Comments >>

One man's answer to big oil

By Rey, Section Live Gripes
Posted on Fri Apr 28, 2006 at 09:04:50 PM PDT
I'm just an ordinary retired guy in Virginia you never heard of who's had enough. It's time to do something about Big Oil.

Gasoline has been pushed to over $3 a gallon in most of the US this year due to the cost of oil. Every mile we drive or fly, every mile an 18-wheeler travels delivering goods, every watt of electricity generated from oil by the power company, national defense, medicine, every bit of plastic to wrap anything else in, each uses petrochemicals and cost more.

Everyone in the chain of manufacture and sales can pass the added costs along. The only ones with no one to pass the costs to are you and me. We are the ones the others pass them to. We reimburse everybody. Who do we see about this?

We can't expect anything but spin tokenism from the Bush-Cheney administration. Those families have been part of the oil industry since long before these men ran for office. We knew that all along.

We can't expect help from the best Congress money can buy. Someone can, just not us.

We can only do something about price gouging and excess profits ourselves. We can make intelligent choices. Here's who I'm not buying from.

Exxon-Mobil Corporation announced on April 27 that it had $86 billion income in the first three months of 2006, and that $6.9 billion was profit. There's probably a good reason for this. They may even be entitled to it. Wall Street was disappointed it was so little. I don't care.

Exxon-Mobil is the largest company in the U.S. as ranked on the Fortune 500 list. It's also the largest publicly traded oil and gas company in the world. And it's the most profitable. Its operating profit in 2005 was $36.13 billion, an all-time record for any publicly traded company, replacing Wal-Mart as the world's largest corporation by revenue.

Who does Exxon-Mobil blame for high oil prices? Car makers. John Whitehead of the Rutherford Institute notes that, referring to a recent Exxon Mobil ad that blamed auto companies for the rising price of gas, Chrysler chief spokesman Jason Vines said:

"Despite a documented history of blowing their exorbitant profits on outlandish executive salaries and stock buybacks, and hoarding their bounty by avoiding technologies, policies, and legislation that would protect the population and environment and lower fuel costs, Big Oil insists on transferring all of that responsibility on the auto companies."

Which could explain why US auto companies are losing billions while Exxon-Mobil is making them.

Exxon-Mobil is regarded by many environmentalists as an example of corporate irresponsibility and disregard for environmental concerns. The company has been a target of a number of campaigns by Greenpeace, Friends of the Earth, and People and Planet.

In 1989 the tanker Exxon Valdez spilled approximately 10 million gallons of oil into the waters of Alaska's Prince William Sound, the most devastating oil spill of all time in U.S. waters. 34,000 people, most of them touched by the fisheries industry, were harmed by that spill. In 1995 a court fined Exxon $5 billion in damages. How much has the company paid? Zero. Exxon has been working the legal system all it can filing appeals and delays.

This is a bad corporate citizen, one of the worst. For window dressing they donate a smidgen of their monster profits to charitable causes. A little here for Little League, a little there for the opera company. It gives them something cheerful to blurt about in full-color, full-page magazine ads.

Expensive ads are a powerful influence on magazine and newspaper publishers not to take a hard look at a generous supporter like Exxon-Mobil. That's the American Way. You don't have a magazine. I don't have a newspaper. We have no reason to look the other way. Except that we were taught to turn the other cheek when we encounter abuse.

Abusive companies like Exxon-Mobil act like we have no end of cheeks to turn. I've reached the end, and now is when I stop supporting Exxon-Mobil. There's nothing special about their gasoline. There are plenty of other filling stations with fuel of the same quality. In fact the two best German car companies say other brands have better additives, but that's not the issue here.

The issue is that for the rest of 2006, none of the four cars in my family will be gassed up at stations selling Exxon-Mobil products.

I hope you do the same for a company you choose. I hope you send this email to everyone you know. If enough people in America have backbones, and that's a big IF, our monster corporations might learn there are limits to the corporate abuse we will tolerate.

Or maybe there aren't any limits for you? That's your decision.

Nothing is without fallout. It's unfortunate that filling station operators must suffer but ordinary people have no power except individual choice. We can support the operators with car repairs and other automotive needs.

You can expect to read newspaper stories attacking this idea, and the news channels will chatter. That's why corporations have public relations departments. Enjoy it; ignore it.

(12 comments) Comments >>

ecost.com return policy (hard to find, bad for the customer)

By laf1157, Section Live Gripes
Posted on Wed Apr 19, 2006 at 08:48:23 AM PDT
I bought an SD card recently from ecost.com. When checking out, I saw what appeared to be a link to their new return policy page. It didn't load and later found it wasn't a link. When I found the card incompatible with my camera, I found they did not accept returns.

(3 comments, 196 words in story) Full Story

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Live Gripes
Has AOL Changed Their Ways?
4 comments

A Nestle SweeTarts Conspiracy
15 comments

AT&T Kills "Bad" Username
12 comments

DESPERATE! AOL HAS TAKEN OVER MY COMPUTER
28 comments

parkingticket.com SCAM on refunds
30 comments

Don't let Net Enforcers Ruin Your Day.
16 comments

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