1. The program is riddled with advertising to get me to "upgrade".  Your supposed benefits from upgrading are not made clear.
2. TurboTax comes in three versions. This type of program should only have one version.  Intuit is very unclear about the substantive difference between the various versions.  It also generates a level of uncertainty about whether your taxes are being done "correctly".
3. The TurboTax "interview" process in one screen failed to work.  I was able to get around this by going directly to the tax form. So the "problem" was fixable even though there should not have been a problem
4. While not really a TurboTax problem, some tax calculations could not be traced, they simply disappeared. For example, certain tax calculations have a threshold. If it is above the threshold you enter an amount into Form XX - if not, there is no entry on that form.  However, TurboTax does not show why an entry was not made if it falls below the threshold, the net effect is that it looks like an incomplete calculation. Again, I don't blame Intuit for this, though I would like too.

[ Reply to This ]