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Dell was wrong[ Parent ] (none / 0) (#3)
by rrosen on Tue Apr 15, 2008 at 01:16:10 PM PDT

Either Dell knowingly did false advertising or were just dumb. I can understand the tech's not getting it but when Customer Care has that same attitude, that's too much. I feel that this was classic bait and switch. Kudos to the guy for sticking to his guns.

[ Parent ]


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