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Intuit's Razor | 20 comments (20 topical) | Post A Comment
Upgrading your only backup file?[ Reply to This ] (none / 0) (#4)
by MrsPost on Mon Mar 10, 2008 at 07:04:50 AM PDT

I may come off as a troll here but who upgrades their only current datafile? Or even doesn't make a current backup before upgrading?

I always make a copy of any file that needs to be 'upgraded' so I know I'm not going to lose any information if there's a problem or I want to downgrade.

Especially with companies like Intuit I know there isn't going to be a 'revert to previous version' or ability to downgrade. So better safe than sorry, make a copy of the datafile, then upgrade.

You will lose whatever you had entered into the new version obviously but you won't lose the bulk of your data.

And for even more safety move those copies to some directory the program doesn't use. There's no telling if they're going to be helpful and remove them during the upgrade.

Yes, I'm cynical. But experiences like this have taught me to be so.

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Always good to backup[ Parent | Reply to This ] (none / 0) (#8)
by srynas on Tue Mar 11, 2008 at 04:21:46 AM PDT

Its good advice to backup before "upgrading". But the issue is one of onerous business practices that show a contempt for the user of the product.

Intuit has gone out of its way to make its "new" version incompatible with the "old" version. While backing-up saves your old data; should you go back to the "old" version you loose all the data you entered while using the "new" version. This is totally unnecessary.  

If Intuit were a consumer friendly company, as they proclaim, they would make it possible to go back to the old version without having to use a backup and without having to re-enter all your data that was entered when using the "new" version.

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Intuit's Razor | 20 comments (20 topical) | Post A Comment
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