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Autorenewal Lurks in Spyware Doctor | 34 comments (34 topical) | Post A Comment
another reason to dislike Recurring charges[ Reply to This ] (none / 0) (#8)
by Anonymous User on Fri Mar 21, 2008 at 06:18:29 AM PDT

I don't know if this experience is typical or not. I had a credit card a few years (don't remember if it was VISA or MC) that I had previously canceled thru the issuing bank. Months after that cancelation, I get a bill for a $15 charge from a company I had no dealings with. Naturally I contested. I called the bank and told them that the card had been canceled for some time and that I had not authorized the charge and I was contesting the charge. At that time the person on the phone from the bank said that the charge would be removed but if it was a recurring (monthly or yearly) charge I would have to contest each charge. Seemed to make no difference that the card was canceled or not. Good news is it wasn't a recurring charge.

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Use something like this....[ Parent | Reply to This ] (none / 0) (#21)
by Anonymous User on Fri Mar 21, 2008 at 07:19:22 PM PDT

...to instruct the CC company explicitly not to accept charges:

ADDRESS

DATE

A/C Number: xxxx-xxxx-xxxx-xxxx

Dear Sir or Madam,

I am writing to close my BLAH credit card account xxxx-xxxx-xxxx-xxxx. I enclose the N issued cards, cut into pieces.

I have sent a check separately to pay the $xxxx.xx balance outstanding on the current statement. I agree to pay for any transactions authorized by me that I have missed in my calculations as soon as you advise me of them.

Any further transactions to the credit card account xxxx-xxxx-xxxx-xxxx are not authorised by me, and I instruct you not to accept any further purchases or other debits to the account.

I also request that you remove me from your direct mail marketing lists and do not share my name,  address, telephone, transaction, and other personal details with your marketing affiliates or other organisations.

Yours faithfully,

YOU

[ Parent | Reply to This ]



Citibank did that to me[ Parent | Reply to This ] (none / 0) (#30)
by Fushigi on Mon Mar 24, 2008 at 03:55:17 AM PDT

My experience was like yours: a charge was posted to a closed account (strike 1) and when called on the carpet Citi removed the charge (ball 1). They could not explain why such a charge was allowed (strike 2). Not willing to have a strike 3, I placed Citibank on my lifetime ban list.

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Autorenewal Lurks in Spyware Doctor | 34 comments (34 topical) | Post A Comment
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