INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

 
Replying To:
You would not believe .... (none / 0) (#13)
by Anonymous User on Fri Mar 21, 2008 at 11:22:05 AM PDT

I subscribed to ConsumerReports.org to see what it was about. While on-site, I dug into my "personal" information. Yep, there was my credit card information and an indication that I had chosen "auto-renewal." I surely don't recall that from when I signed up (it is a red flag I look for).

I signed up through a special page they created with a substantial discount for magazine subscribers (which I am). When you go on site,

  • there is no way to change the auto-renewal option,
  • there is no way to contact anyone associated with the service, and
  • there is no telephone number.

I'm a unhappy consumer!



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