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Not a Class Act! | 16 comments (16 topical) | Post A Comment
Is there a good replacement for ACT?[ Reply to This ] (none / 0) (#8)
by Anonymous User on Wed Mar 19, 2008 at 06:48:32 AM PDT

Hi guys,

I have one client that uses ACT. Both they, and I, agree that it's a lousy product. They really only need it for contact management. Does anyone know of a quality product that does what ACT does?

One big detriment is that this client is like most ACT users --small, with a hodgepodge of machines. No Active Directory domain --some machines are running XP Home (so no Small Business Server with Exchange option).

I'd love to find them a suitable product that they'll get good support on, so they can kick Sage to the curb forever, but I have to stay in their budget range, and can't rock the boat with huge changes (i.e., you have to wipe and reinstall your machines, become part of a Windows 2003 domain, etc. resulting in several weeks of expensive labor). I'm pessimistic on this, but I'm still hoping someone has a good suggestion. Any ideas?

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Sorry but...[ Parent | Reply to This ] (none / 0) (#10)
by Anonymous User on Wed Mar 19, 2008 at 07:27:24 AM PDT

Your users need to at least get on a "business" OS, like XP Pro or even W2K Pro. Trying to stay "cheap" is only going to cost them in the end...

[ Parent | Reply to This ]


You know that...and I know that...[ Parent | Reply to This ] (none / 0) (#11)
by Anonymous User on Wed Mar 19, 2008 at 05:40:35 PM PDT

The trouble would be convincing them of that. Until I can, it'll be ACT, unless there's another option. Actually, it's possible that even THEY know that, but are stuck in a spot where the costs seem pretty large to make changes.

They're the typical business that bought PC's in twos and threes, so imaging is a nightmare, most aren't business PCs so they didn't come with XP, etc. It's the typical nightmare of small-business computing.

They're nice people too, they are just at a point where any move made would cost a lot of money or time, and so the status quo remains, even if it isn't perfect. I figured I'd at least ask the question.

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I know...[ Parent | Reply to This ] (none / 0) (#12)
by Anonymous User on Thu Mar 20, 2008 at 02:24:35 AM PDT

I used to work with alot of clients like that. Sweet people, but courting disaster and headaches at every turn :)

[ Parent | Reply to This ]


Replacement for Act[ Parent | Reply to This ] (none / 0) (#13)
by wabx on Mon Mar 24, 2008 at 09:13:28 PM PDT

American business has in many ways become bloatware,  just like the tools that American businesses use. Today's computer obsessed micromanagers would do well to recall the times when a simple appointment book would do pretty much everything Act does without the expense or aggravation. If that sounds too primitive, a PDA would certainly suffice.

[ Parent | Reply to This ]


Not a Class Act! | 16 comments (16 topical) | Post A Comment
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