INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Replying To:
Stop screwing around with this (none / 0) (#3)
by kamnet on Sat Sep 22, 2007 at 07:13:28 PM PDT

Call customer service back one more time and tell them flat out, cancel the account, amend the bill for AT MOST, one month past the free trial.

Then, threaten them.

If they attempt to bill your mother again for anything beyond that, threaten to report them to the state attorney generals office for fraud. Demand that they never again contact her by telephone, because if they do you will report them to the FTC for violations of the Fair Debt Collection Act. Also make mention that if they report this problem, which is their fault because of failure to honor your mother's request to cancel her account, to any credit agency, and it damages her credit, that you will pursue a lawsuit against them for damages far in excess of whatever their bill is.

This should be sufficient to send them backpeddaling and begging for forgiveness.



Post Comment

You are not logged in. If you don't have a user account yet, by all means go make one! If you do have one, you can post as "yourself" by filling in your nickname and password below. Otherwise, your comment will be posted as Anonymous User.

Create Account
Nickname:
Password:

Post Comment: Post your comment below and then please answer the security question. I apologize for the inconvenience, but it does help deter spammers. -- Ed Foster
Subject:
Comment:

To post your comment, please answer the following security question:
 Which of the following is not a color?
Maroon, White, Purple, Teal, Silver, Quince
Allowed HTML: <A [HREF] [NAME]> <DT> <TT></TT> <OL></OL> <CITE></CITE> <CODE></CODE> <I></I> <UL></UL> <BR> <STRONG></STRONG> <BLOCKQUOTE [TYPE]></BLOCKQUOTE> <DD> <EM></EM> <P> <B></B> <LI> <DL></DL>
Menu
· create account
· faq
· search

Login
Make a new account
Username:
Password:

 HOME  NEWS  COLUMNS  BLOGS  PODCASTS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS  IT EXEC-CONNECT   About Awards Contact Us 

Copyright © 2006, Reprints, Permissions, Licensing, IDG Network, Privacy Policy.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

 ComputerWorld :: LinuxWorld :: Network World :: CIO :: PC World :: Darwin :: CMO :: CSO
IT Careers :: JavaWorld :: Macworld :: Mac Central :: Playlist :: GamePro :: GameStar :: Gamerhelp
ITWorld Canada :: Computerwoche :: Techworld UK :: tecChannel :: IDG.se :: IDG.no :: IDG.pl

create account | faq | search