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A Grueling Free Trial With Earthlink | 165 comments (165 topical) | Post A Comment
Eh[ Parent | Reply to This ] (none / 0) (#2)
by Anonymous User on Fri Sep 21, 2007 at 11:24:07 PM PDT

This is nonsense. Even if the trial period expired, they are obligated to cancel when the customer says "cancel" and the customer is only legally on the hook for however much time/usage/whatever elapsed between the end of the trial period and the first time they said "cancel" and discontinued any use of the service.

On the other hand, I personally would never sign up for any "free trial" where they insisted on having payment information up front. A truly honest vendor providing a free trial would not request such until the free trial period was nearly over, and then notify you that the period was nearly over and service would be discontinued on such-and-such a date unless they received payment information and authorization to bill you.

Of course, there doesn't seem to be such a vendor in existence, for internet or any other sort of service...

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video joiner[ Parent | Reply to This ] (none / 0) (#24)
by Anonymous User on Thu May 22, 2008 at 03:38:31 AM PDT

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A Grueling Free Trial With Earthlink | 165 comments (165 topical) | Post A Comment
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