First of all, it overheated frequently and shut down.  He finally purchased an auxilary fan unit to set the laptop on to keep the air moving as much as possible.  Second, the three USB 2.0 ports were very flimsy, so that the cable or thumbdrive would fall out of them.  Third, the optical drive failed only 3 months into the usage of this system.  He tried to have it serviced by Toshiba through the Best Buy service department, but all they did for hardware problems was to reload the drivers, which didn't do anything for the overheading, the USB hanging on to the attached device, or the optical drive reading a commercial CD.  He tried going directly to Toshiba, who denied that he purchased the machine and had a warranty.  He eventually found a local electronics repair facility that was able to replace a defective system board and collect the warranty repair costs from Toshiba and the unit works satisfactorily now, but that does not mean he would purchase another Toshiba.  To him, Toshiba equals very poor quality and nearly non-existent service and he doesn't need an expensive paperweight in his college housing.  Next machine: probably Dell.

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