INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Replying To:
Here's another possibility (none / 0) (#6)
by CowboyinBRLA on Tue May 08, 2007 at 01:20:16 PM PDT

It's possible someone working at the Verizon kiosk fraudulently made the change-- as in, pulled the credit from the customer's account and credited it to his or her own Verizon account because of the "mistaken" account number. You pay a bill in cash, the counter person enters it, gives you a receipt, reverses the credit and re-applies it to his own account. Or keeps the cash.


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