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Replying To:
More Than One Reason To Use Something Elase (none / 0) (#6)
by BytePusher on Tue Feb 27, 2007 at 02:38:56 PM PDT

Our small business recently upgraded Acrobat to 8.0. With the previous version, when attempting to create a PDF file from an application, it had to go through a 5 minute timeout period, requiring a retry, before the Acrobat program took over. Then it took 3-4 minutes to create the file even if the document only contained the single word "test". After installing v8.0, it no longer requires the "retry" event but it still takes about 5 minutes to create the "test" file.

After windows has been up for many hours during which I may have created several PDF files, I have found the process "acrodist.exe" running and using about 10 percent of CPU capacity even when no ligitimate Acrobat functions have been activated. I have concluded, rightly or wrongly, that Acrobat DRM routines are running amok in an infinite loop and are chewing up my computer resources. If I don't see any software fixes from Adobe this year, this is the last time I will be using their products. That will be a shame because I also use the Adobe Illustrator products but I also use Corel graphics products.

The price of acquisition for Adobe products has always been high but acceptable because of their quality. Now the cost of ownership has become unacceptibly high in hours spent in supporting their products plus additional cost in lost time using their products.

This is another American tribute to greed, stupidity, and distain for customers.

---

Experience is NOT the best teacher; it is the worst teacher. Other's experiences are the best teachers.



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