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Replying To:
it doesn't have to be that painful (none / 0) (#3)
by cmerrill on Tue Feb 27, 2007 at 12:54:54 PM PDT

There is no reason that a good DRM system has to be this painful. We just added a DRM system to our software with an activation/deactivation scenario - and so far it has worked reasonable well for the users. I attribute this to our priorities: throughout the specification and development (which were remarkably short - just a few weeks), our #1 priority was to make it painless for the users - completely transparent whenever possible.  #2 priority was to make it easy to fix when it breaks -  if something does go awry, we can easily and instantly fix the problem when the customer calls - and all support personnel have the authority to make the fix.  Making the scheme difficult to hack was a distant 3rd in our priorities.

Our basic philosophy is to not punish honest users for the misdeeds of pirates.  If a company's philosophy is to squeeze the turnip as much as possible, they would likely arrive at a solution different than ours :>



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