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DirecTV Won't Correct Privacy Gaffe | 25 comments (25 topical) | Post A Comment
Similar Experience[ Reply to This ] (none / 0) (#8)
by Anonymous User on Tue Nov 20, 2007 at 01:59:30 PM PDT

I had almost the same thing happen with my Virgin Mobile account -- I started receiving newsletters and even low-balance warnings intended for someone else. In my case, the phone-support person was able to locate the other account by the email address and removed the address; I don't know if they took other steps to notify the other customer.

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WRONG INFO[ Parent | Reply to This ] (none / 0) (#10)
by Anonymous User on Tue Nov 20, 2007 at 08:25:26 PM PDT

FILE a HIPAA complaint (health insurance privacy issue) wrong info might fall under here and there are fed penalties for false info. Just the fact of threatening this might get action, even if no real action could be taken....

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False HIPAA complaint[ Parent | Reply to This ] (none / 0) (#15)
by Anonymous User on Tue Nov 27, 2007 at 08:36:31 AM PDT

Unless actual health insurance-related information was sent in the open, that's a silly idea. It would probably result in an investigation by the federal gov of the person filing the complaint.

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DirecTV Won't Correct Privacy Gaffe | 25 comments (25 topical) | Post A Comment
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