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Replying To:
Reminds me of a funny experience (none / 0) (#7)
by Anonymous User on Tue Nov 20, 2007 at 01:45:25 PM PDT

I began getting spam from TicketMaster a year or so ago -- I thought what the? why are they spamming me? -- and then started getting ticket confirmations for events in a far-off city. Someone had put my e-mail address into someone else's account. This is so bizarre because I have NEVER BOUGHT A TICKET to anything before in my life, and simply do not use the e-mail address in question. I tried to alert TicketMaster that there was a problem, and was totally ignored, so I just set up an e-mail filter to auto-delete anything from them. Problem solved! I'm not getting the spam anymore, so I guess the guy fixed it. It's his money going down the drain if he doesn't. There's absolutely NO WAY to contact customer service and get anything done. Just no way. Reminds me of the time I tried to send e-mail to a BT Connect address -- it bounced -- I could find no service e-mail at their site, and e-mails to postmaster, root, etc bounced -- so I filled out a problem report -- a month later someone sent me an e-mail that they couldn't help me without an account number -- well, duh, that's what I said in my report, I was trying to send e-mail TO them. I get so many of these robotic, nonsensical answers I wonder if companies just have a computer program that generates random answers to e-mail.


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