INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Replying To:
SUE! SUE! SUE! (none / 0) (#5)
by kamnet on Fri Nov 16, 2007 at 06:40:03 AM PDT

Sadly, customers CANNOT allow themselves to be kicked around like this. As soon as you hear the first "no" come out of somebody's lips with regard to getting your purchased fixed or replace, you MUST start threatening them, making noise, and threaten to take legal action in order to protect your rights that you PAID for. It doesn't matter if it is a $5000 product or a $5 product, you MUST demand that they uphold their end of the deal.



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