INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Display: Sort:
Part-by-Part Extended Warranty Torture | 53 comments (53 topical) | Post A Comment
SUE! SUE! SUE! [ Reply to This ] (none / 0) (#5)
by kamnet on Fri Nov 16, 2007 at 06:40:03 AM PDT

Sadly, customers CANNOT allow themselves to be kicked around like this. As soon as you hear the first "no" come out of somebody's lips with regard to getting your purchased fixed or replace, you MUST start threatening them, making noise, and threaten to take legal action in order to protect your rights that you PAID for. It doesn't matter if it is a $5000 product or a $5 product, you MUST demand that they uphold their end of the deal.

[ Reply to This ]


Arbitration clauses[ Parent | Reply to This ] (none / 0) (#21)
by tscoff on Sat Nov 17, 2007 at 02:59:39 AM PDT

And even though there are arbitration (you can't sue us) clauses in the extended warranties, point out that the company will spend much more on legal fees despite that clause than they will spend honoring the warranty and you're filing in small claims court which means your legal fees are $0.

[ Parent | Reply to This ]


Part-by-Part Extended Warranty Torture | 53 comments (53 topical) | Post A Comment
Display: Sort:

Menu
· create account
· faq
· search

Login
Make a new account
Username:
Password:

 HOME  NEWS  COLUMNS  BLOGS  PODCASTS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS  IT EXEC-CONNECT   About Awards Contact Us 

Copyright © 2006, Reprints, Permissions, Licensing, IDG Network, Privacy Policy.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

 ComputerWorld :: LinuxWorld :: Network World :: CIO :: PC World :: Darwin :: CMO :: CSO
IT Careers :: JavaWorld :: Macworld :: Mac Central :: Playlist :: GamePro :: GameStar :: Gamerhelp
ITWorld Canada :: Computerwoche :: Techworld UK :: tecChannel :: IDG.se :: IDG.no :: IDG.pl

create account | faq | search