INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Replying To:
AT&T Fails to Communicate (none / 0) (#6)
by Anonymous User on Tue Nov 13, 2007 at 02:17:09 PM PDT

Back in the 90's we leased a frame relay line from AT&T that happened to cross state lines. During troubleshooting, it rapidly became clear that the two crews in each state had no way to directly communicate with each other. All corporate communications had to travel up the bureaucratic chain through national HQ, and then back down to the other end. Problems that could have been solved in minutes took days, or weeks.


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