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Replying To:
Symantec...a downhill slide... (none / 0) (#3)
by Anonymous User on Tue Jun 06, 2006 at 08:48:13 AM PDT

McAffee's been bad for years (since version 4 and possibly earlier).

As for Symantec, I think their slide started later. Their corporate AV product still works quite well, but the 2006 version of their home product is a dog. Norton Internet Security is unnecessarily complicated for the average user, and does so much at once that it's hard to figure out. Online help is reasonable if you're a techie, but not for the novice. Phone support is good if you're an enterprise customer, but lousy if you're a home one.

I've been moving home users I know over to the free version of Avast! Antivirus. It works extremely well, doesn't use a ton of CPU time or RAM, has a realtime scanner that does e-mail and files, an auto-update that works as well or better than Symantec, and finally, it's free. I've used AVG as well, but found that Avast's update component works better (even moreso for dialup users). In 2003/2004, I recommended Norton AV. It's no longer a product worthy of recommendation.

Hey Symantec...what happened to a lean-and-mean AV program that did what it needed to with a minimum of glitz, and a minimum of resources? You'd do well to learn from your competition...they're obviously hungrier for success than you are these days.



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