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An Invite to a Symantec Bash | 74 comments (74 topical) | Post A Comment
Moving my clients away from Symantec[ Reply to This ] (none / 0) (#1)
by wantobe on Tue Jun 06, 2006 at 03:03:54 AM PDT

Whenever a client calls with a slow computer or connection problem, the first two questions I ask is "did you reboot" and "do you have Symantec or McAfee system software." If the answer to the second question is "yes", I'll make a service call just to show them the difference between their machine's performance with the software enabled and without it. Then I explain how I can try to fix the problem while leaving the software installed, with no guarantees, or I can uninstall the software, install an antivirus product that works (and firewall and stuff, if they want), and it will only cost them an hour of my time.

It's very rare that the client doesn't take my suggestion and make the switch almost immediately.

Rob Miles
--
There are 10 kinds of people in the world; those who understand binary and those who don't.
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Ditto[ Parent | Reply to This ] (none / 0) (#2)
by steveb999 on Tue Jun 06, 2006 at 08:31:36 AM PDT

Heh. Ditto!

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wedcx[ Parent | Reply to This ] (none / 0) (#78)
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An Invite to a Symantec Bash | 74 comments (74 topical) | Post A Comment
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