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Dell Gets a Failing Grade in School | 40 comments (40 topical) | Post A Comment
Dell Quality[ Reply to This ] (none / 0) (#5)
by Anonymous User on Mon Oct 09, 2006 at 10:37:11 AM PDT

We've never experienced the problems you have and we are purchasing new systems throughout the year. In addition, our business supports a local school with application development, networking, computer setup and support. No problem with their Dell products either. It would be interesting to hear the Dell side of this story. Ed, get to work!

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No problems with new Dells here[ Parent | Reply to This ] (none / 0) (#11)
by Anonymous User on Tue Oct 10, 2006 at 12:41:38 PM PDT

The government agency I work for hasn't had any problems with new Dells for a couple of years now. Of course this is because we stopped purchasing Dells a few years back. We've found there are plenty of companies out there that will give us as good a deal as Dell, if not better. These companies also understand they have to support us to keep our business, something Dell seems to have forgotten.

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On the other hand[ Parent | Reply to This ] (none / 0) (#28)
by whitefang on Mon Oct 16, 2006 at 01:35:13 PM PDT

We buy batches of 15-30 computers at a time. Several batches have been problematical. The last two batches have had failing memory problems. Of the two batches I have in mind, 11 of 18 had to have their memory replaced anywhere from 20 minutes to 3 months of starting up. That batch is less than 6 months old. The second batch has only had 3 memory failures I'm aware of. Of course, it's only 2 months old... To a lesser extent we've had failed mobos and failed hard drives. Frankly, if I were making the purchasing decisions, I'd put a stop to all Dell orders two years ago. That's when quality problems in Dell became noticable problems here.

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Dell Gets a Failing Grade in School | 40 comments (40 topical) | Post A Comment
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