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Replying To:
Failing Dell Computers[ Parent ] (none / 0) (#33)
by Anonymous User on Tue Oct 24, 2006 at 06:40:03 PM PDT

As the poster of the original comment about Dell, I know that one aspect of my job is troubleshoot, which I gladly do. But I resent having to troubleshoot brand new or almost brand new computers. In the first place, as our network has grown, I am swamped with serious problems and the usual time-wasters like the teachers and counselors that forget their password, for which I provide assistance. When we receive a product that is defective, how do you figure that part of my job is to use my personal cell phone and run some basic frontline troubleshooting for Dell?

[ Parent ]


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