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No Upgrade Price for QuickBooks | 342 comments (342 topical) | Post A Comment
Not a TV[ Parent | Reply to This ] (none / 0) (#11)
by wantobe on Mon Jan 16, 2006 at 02:57:54 AM PDT

there is generally no "upgrade" price for a TV because you are buying something outright; it remains yours. Same with a house or car. Who would buy either of those items from a company that states you only get to use it for one year, and after that if you want certain features like changing channels, taking baths, or playing the radio you have to purchase a yearly contract or just buy a new one altogether.

On the one hand, what Intuit is doing is wrong because they don't clearly identify your purchase as only being a yearly contract. Of course they would probably lose some sales if they did identify it as such, which is why they don't.

On the other hand, by now anyone who uses Intuit products regularly should know what they are getting into, and new users who don't do a little research (for any expensive purchase) have only themselves to blame when they get screwed. In our society today, it is very much buyer beware. It's good that sites like this exist to warn users about these types of practices, but it doesn't seem to make much difference to the companies when users complain.

Rob Miles
--
There are 10 kinds of people in the world; those who understand binary and those who don't.
[ Parent | Reply to This ]



Well...[ Parent | Reply to This ] (none / 0) (#12)
by Jarulf on Mon Jan 16, 2006 at 08:06:08 AM PDT

I was more commenting on the more general question in the introduction that talked about software in general, not one year working ones, which I mentioned in my reply, which is hardly the normal "upgrade" you talk about which is a new version out, similary to a new version out for the TV.

[ Parent | Reply to This ]


No Upgrade Price for QuickBooks | 342 comments (342 topical) | Post A Comment
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