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$5,000 Fine for EULA Violation | 29 comments (29 topical) | Post A Comment
Very disturbing[ Reply to This ] (none / 0) (#4)
by tcsbiz on Sat Sep 03, 2005 at 08:45:20 AM PDT

After reading the article from WCBS reporter Diaz, I am disturbed not by the policies of parkingticket.com but by the actions of the driver of the car. She tried to get out of a parking ticket she deserved to get. She parked illegally at a bus stop and was fined. Just pay the ticket and be done with it!

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Granted, but ...[ Parent | Reply to This ] (none / 0) (#5)
by Anonymous User on Sun Sep 04, 2005 at 07:55:57 PM PDT

In this instance, she figured, "I did the wrong thing, but if I go through this company, I'll either get the ticket rescinded, in which case I pay only half what the ticket would cost me, or I don't, in which case I pay the ticket cost only. I can't lose."

So you can fight, and maybe get back half what you'd pay if you didn't fight, with no immediately obvious downside. With nothing to lose, why would any sane person not fight the ticket?

Having said all of that, I do agree that if you've done the wrong thing, you should accept it, pay the penalty, and move on. But that isn't the thrust of what we're discussing; we're discussing whether it is fair and reasonable for a $5,000 slug for editing something provided to you for a particular purpose when it doesn't fit that purpose initially. It does seem obvious, though, that the whole story isn't being told here, and I doubt it will ever be seen on any location.

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It boils down to....[ Parent | Reply to This ] (none / 0) (#6)
by Anonymous User on Tue Sep 06, 2005 at 12:56:58 PM PDT

What it boils down to is the increasing problem of companies taking advantage of their own customers, and a government that does nothing about it....

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Fair and reasonable[ Parent | Reply to This ] (none / 0) (#17)
by tcsbiz on Sat Sep 10, 2005 at 08:51:45 PM PDT

Fair and reasonable have nothing to do with it. The company's agreement states pretty clearly, for legalese anyway, what the penalty is. If you accept the terms and contract parkingticket.com to help fight a ticket, it seems to me that parkingticket.com has a right to go after payment if you violate their terms. They are terms that I would never accept. Their agreement also states that if you are not successfulin at least getting a reduction, you get your money back. The customer should have the right to do that because the parking authority ignored the letter.

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pasing[ Parent | Reply to This ] (none / 0) (#32)
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I imagine that is what parkingticket.com relies on[ Parent | Reply to This ] (none / 0) (#8)
by ekuns on Tue Sep 06, 2005 at 01:30:55 PM PDT

I imagine they rely on the fact that people who use their service have something to hide -- even if it is something minor like getting a parking ticket -- so they will not complain when the unreasonable terms are brought to bear. If we allow a company to enforce terms on someone who has done an unrelated wrong, then it is not much more work for them to enforce those terms on someone who has done nothing wrong.

I have to agree with you about the ethics of a person who will try to get out of a parking ticket they deserved to get. I've gotten a couple parking tickets in my life, only one of which I did not deserve. I parked at a defective parking meter that refused to take money, got a ticket on a Friday, travelled home over the weekend, called on Monday (when they were open) to contest the ticket and got back, "It works for us today." Grumble, grumble. That's the kind of parking ticket I would support someone using a service like this for.

But two wrongs do not make a right. If we allow the company to take advantage of someone who was trying to do something unethical, then the company will be able to establish legal precedent and then the rest of us are in the soup.



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$5,000 Fine for EULA Violation | 29 comments (29 topical) | Post A Comment
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