INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Display: Sort:
Fifty Ways to Leave AOL | 55 comments (55 topical) | Post A Comment
easiest way to leave AOL[ Reply to This ] (none / 0) (#4)
by Anonymous User on Sat Aug 27, 2005 at 07:03:04 PM PDT

as a former employee who worked in cancellations, the easiest way is to just hang up. After you call in, verify your account (by providing screen name, answer the the ASQ - account security question - the billing validator - last four digits of your payment method - or by providing the screen name, your name, and your complete address. Then simply say "I want to cancel my account" and hang up. By the guidelines AOL has set up, the representative MUST cancel the account. Also.. another great/easy way to cancel the account.. regardless of what name the account is under, even if it is yours, say that it is your son or daughters who is under the age of 18, and again, by the guidelines AOL has set up, the representative MUST terminate the account immediately. Hope this is helpful. :)

[ Reply to This ]


R. E. easiest way to leave AOL[ Parent | Reply to This ] (none / 0) (#8)
by Anonymous User on Sat Aug 27, 2005 at 09:22:43 PM PDT

"... the easiest way is to just hang up."

Out ouf curiosity , could you point out where an AOL subscriber would be able to find out that this is the appropriate way to cancel an account without having to read your comment on Ed's gripelog?


[ Parent | Reply to This ]



Doubtful.[ Parent | Reply to This ] (none / 0) (#11)
by foxyshadis1 on Mon Aug 29, 2005 at 06:30:56 PM PDT

I think his entire point is that the only way to cancel AOL hassle-free is by having insider information. The lawsuit showed that AOL was shady and underhanded in many entertaining ways, it's not like hiding ways to expedite your cancelation is a surprise. If it's out there it's buried on a backup of an internal intranet on an unused web server ten folders deep and unlinked to anything.

[ Parent | Reply to This ]


From the same Former AOL cancellations Rep[ Parent | Reply to This ] (none / 0) (#22)
by Anonymous User on Wed Aug 31, 2005 at 04:45:18 AM PDT

Actually, while it may not be posted online anywhere (unless you can magically find access to eSource, which is the online AOL employee reference site and requires not only internal access priveleges but also a secureID) I do still have the paperwork I receid while in training which states all of the polices and procedures we were meant to follow. And cancelling the account once someone says "cancel" and the call is disconnected while the account is verified, is mandatory.

[ Parent | Reply to This ]


The problem[ Parent | Reply to This ] (none / 0) (#23)
by LasVegan on Wed Aug 31, 2005 at 07:17:42 AM PDT

is that while the rules say one thing the financial incentives say another. The result in an unwritten rule that you don't follow the written rules.

[ Parent | Reply to This ]


Slight clarification.[ Parent | Reply to This ] (none / 0) (#24)
by foxyshadis1 on Wed Aug 31, 2005 at 04:29:55 PM PDT

Sorry, I should have said "publically and officially". I know it'd be in the AOL rulebooks and probably scattered around various forum posts online if one looked hard enough. (Like here.) But it wouldn't, say, be in the terms of service.

[ Parent | Reply to This ]


Response[ Parent | Reply to This ] (none / 0) (#138)
by Anonymous User on Tue May 06, 2008 at 08:15:52 AM PDT

It doesn't make it a more difficult decision, it just makes the inevitable more stressful, and perhaps even begrudges me to never consider AOL again later on knowing that if I decide to cancel again I'd get such a hideous run-around and "but are you sure? order viagra , cheap viagra I could give you an extension on your free trial days" blah blah whine blah.

[ Parent | Reply to This ]


AOL wants to try[ Parent | Reply to This ] (none / 0) (#137)
by Anonymous User on Tue May 06, 2008 at 08:14:55 AM PDT

So, AOL wants to try to make it seem like they care about protecting members by offering anti-virus, spyware protection, parental controls, etc.. But they actually would prefer members to cancel and be at AOL.com, xenical , levitra , clomid , buy viagra online where users would not receive ANY of those things, simply because there is more money in it for them. Now the reason why representatives from cancellations can be so pushy sometimes, is because of exactly what you said.

[ Parent | Reply to This ]


yes[ Parent | Reply to This ] (none / 0) (#161)
by maderikapapa on Fri Jun 27, 2008 at 10:47:14 PM PDT

出会い系出会い系サイト出会い喫茶出会い掲示板ナンパ出会いカフェ人妻出会い無 009;系サイト優良出会い系攻略 完全無料。アダルトビデオアダルト動画アダルトアニメアダルト画像アダル 488;サイト無料DVDアダルト風俗サンプル無料風俗優良アダルトサイト比較海 806;。人妻画像人妻パラダイス知合い人妻援護会人妻コレクション風 439;告白。熟女画像東京熟女掲示板動画熟女ビデオおまんこオナニー。エロ画像エロフラッシュアニメ 456;ロ動画エロゲームエロ漫画無料エロサイト。エッチ画像エッチ動画エッチ小説写真エッチ 450;ニメエッチ0930。セックスアナルセックス画像セックス動画セックスフレンドスワッピングSEX写真セックスボランティセ 483;クス体位東京セックス仕方 SEX。おっぱい画像おっぱい村長おっぱい楽園掲示板お 387;ぱい命おっぱいゲーム。巨乳動画巨乳画像アイドル巨乳 522;示板風俗。セフレ募集セフレ掲示板セフレ画像掲示板セフレの作り方出会い無料素人セフレ。童貞狩りエロ漫画童貞狩り童貞喪失童貞オークション素人童貞逆援。不倫パートナー不倫出会い人妻不倫不倫を楽しみたい方にはお薦め 154;妻画像など満載出会いサイトを楽しむならココ無料出会いで一緒に遊ぼう出会いはLOVEｱｹﾞｲﾝで決まり

[ Parent | Reply to This ]


ff[ Parent | Reply to This ] (none / 0) (#167)
by Anonymous User on Tue Aug 12, 2008 at 06:50:27 AM PDT

Free YouTube Downloader | YouTube to iPod | YouTube on PSP | YouTube to MP3 | YouTube to MP4 | YouTube to 3GP | YouTube to AVI | YouTube to MPG | YouTube to WMV | YouTube to DivX | YouTube to MOV | YouTube to WMA | YouTube Ripper YouTube to iPod | YouTube to iPhone | YouTube to PSP | YouTube to Zune | YouTube to MP4 | YouTube to Apple TV | YouTube to 3GP | iPod to PC Transfer

[ Parent | Reply to This ]


pasing[ Parent | Reply to This ] (none / 0) (#149)
by Anonymous User on Tue Jun 10, 2008 at 10:53:18 PM PDT

Dear Sir or Madam:

First, thank you to be able to extract the time to read our mail. I represent our company to give you the kindest regards. We are jewelry wholesale company from Beijing in China. The Olympic Games will start in Beijing soon. In this significative happy time, in order to increase the international friendly relations and business relations, form a reciprocal cooperation, Our Company selects such method to strive for your opinion and expecting your support or trade communicate.

Our web is pasing. This is the largest wholesaler of the jewelry and all the commodities made by handmade. You can wholesale thousands of jewelry easily and quickly. The minimum order is $100. We specialize in professional jewelry making and make constant efforts to promote and maintain high-quality beaded jewelry, pearl jewelry, turquoise jewelry, crystal jewelry, handmade jewelry, shell jewelry, Semiprecious Jewelry, coral jewelry and etc. Our Wholesale Jewelry is a website where you will find the highest quality and lowest price jewelry conveniently. Besides, we have customer service and professional guidance.Since2004, tangjewelry.com has established long-term cooperation with thousands of customers from dozens of countries. 99% of customers expressed their satisfaction with our products and service.Blog. To know more details, please enter our web:tangjewelry.com

If you have any question please contact us. We will feedback you as soon as possible . We look forward with great expectation to your favorable reply .In the end, thank you for your attention.



[ Parent | Reply to This ]


Jokes[ Parent | Reply to This ] (none / 0) (#153)
by Anonymous User on Thu Jun 12, 2008 at 10:40:01 AM PDT

Thanks Jokes 51

[ Parent | Reply to This ]


Fifty Ways to Leave AOL | 55 comments (55 topical) | Post A Comment
Display: Sort:

Menu
· create account
· faq
· search

Login
Make a new account
Username:
Password:

 HOME  NEWS  COLUMNS  BLOGS  PODCASTS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS  IT EXEC-CONNECT   About Awards Contact Us 

Copyright © 2006, Reprints, Permissions, Licensing, IDG Network, Privacy Policy.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

 ComputerWorld :: LinuxWorld :: Network World :: CIO :: PC World :: Darwin :: CMO :: CSO
IT Careers :: JavaWorld :: Macworld :: Mac Central :: Playlist :: GamePro :: GameStar :: Gamerhelp
ITWorld Canada :: Computerwoche :: Techworld UK :: tecChannel :: IDG.se :: IDG.no :: IDG.pl

create account | faq | search