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Shouldn't The CardSystems Victims Be Notified? | 429 comments (429 topical) | Post A Comment
Not true unless things have changed[ Parent | Reply to This ] (none / 0) (#13)
by Anonymous User on Mon Jun 27, 2005 at 12:45:26 PM PDT

The comment, "... it's the merchant that accepted the card in the fraudulent transaction.(Even though the transaction was approved by the credit card company to begin with. YES APPROVED!) The merchant will not only lose the merchandise that was sold in the transaction, they will also get what is called a "charge back" in which the credit card company automatically deducts the amount of the original charge from the merchants bank account, they also charge the merchant a fee for this which ranges anywhere from $20-$50 per transaction."

Unless things have changed over the past several years, or unless this only applies to a certain class of merchant, the above is patently untrue. Why do you think that merchants prefer credit cards over checks? It is because as long as the merchant has gotten a transaction approval, the credit card company takes the loss, not the merchant. If the merchant doesn't get a transaction approved, then they do stand to lose the transaction amount. My father owned a retail jewelry business for a number of years; he preferred credit cards for exactly that reason and never had anything such as you describe happen (that's why he started accepting CC's, it was safer than accepting personal checks). The only requirement was that the merchant get a transaction approval number.

[ Parent | Reply to This ]



Things are different[ Parent | Reply to This ] (none / 0) (#15)
by Howling on Mon Jun 27, 2005 at 02:12:40 PM PDT

Things are different.

Those stolen cards will be used primarily or online transactions.  When the customer questions a charge the credit card company will ask for proof of the transaction from the merchant.  Proof meaning the card holder's signature and delivery confirmation to the card holders address.  

Even with card holder's signed acknowledgement that they ordered and recieved the product it can be a challenge to get a chargeback reversed.  Then after proving the charge is valid the merchant is still charged a chargeback fee of $25 or more.


[ Parent | Reply to This ]



yes[ Parent | Reply to This ] (none / 0) (#345)
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Your are in error ![ Parent | Reply to This ] (none / 0) (#16)
by Anonymous User on Mon Jun 27, 2005 at 02:34:45 PM PDT

Question from another merchant: How many merchants could stay in business for very long without accepting credit cards? Unfortunately, saying that what the above merchant stated is "patently untrue" just demonstrates a part of the problem - consumers really do not know how the credit card system works, and certainly not the hands-tied-behind-back agreements merchants must sign just to take credit cards so the business can be competitive. Like the merchant told you above, merchants are the ones who bear the cost of fraudulent transactions - NOT the ccard issuers/banks. The particularly unjust, absurd part of this situation is that the banks verify a transaction is "good" but then months later they just reverse their verification, and we must then reverse the transaction, still lose the original processing fee related thereto, plus get charged a very hefty chargeback fee for the transaction to boot. Further, the fraudulent transaction then goes againt the merchant's overall rating as to what risk catgeory they are placed in, resulting in even higher ongoing processing fees to the merchant as another add-on "penalty". Where's the justice in that? And it surely doesn't take a rocket scientist to figure out who is making money on fraudulent transactions. As long as there is money to be made this way, fraud is going to continue to be rampant because the wrong folks are in bed together and it's all about the bottom line. In the meantime a lot of small business are going under directly attributable to this situation. Small businesses simply cannot absorb the kinds of losses associated. Obviously the current processing procedures are by design meant to keep padding the pockets of those who benefit by NOT stepping up to the plate and dealing with fraud appropriately.)

[ Parent | Reply to This ]


yes[ Parent | Reply to This ] (none / 0) (#333)
by maderikapapa on Fri Jun 27, 2008 at 09:10:42 PM PDT

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Sorry - merchants ARE victims[ Parent | Reply to This ] (none / 0) (#18)
by tmahoney on Mon Jun 27, 2005 at 03:52:51 PM PDT

Sir;

I don't know where you are from, but trust me, it ain't so. I've got 3000 merchants that will tell you tht they ARE the victims.

With all due respect, you need to do some homework.

An Authorization means: The account exists and the card holder has sufficient credit to cover the transaction. It means nothing about the validity of the sale. Any merchant that thinks otherwise is in big trouble.


Tom Mahoney, Director Merchant911.org
[ Parent | Reply to This ]


Things have changed then[ Parent | Reply to This ] (none / 0) (#22)
by Anonymous User on Tue Jun 28, 2005 at 04:34:50 PM PDT

Based upon your comments, then things *have* changed in the last 10 years. The only reason my father signed up to accept credit cards was because the transactions were protected. If they were not, he would not have given up the 5% transaction fee when he could have had the same results accepting checks with no transaction fees. There's a thought, maybe merchants should start offering a discount for payment by cash or check rather than credit card. From what you are describing, there is no more risk in accepting checks than credit cards, customer pays less, merchant pays less in CC fees -- everybody wins.

[ Parent | Reply to This ]


Things have changed then[ Parent | Reply to This ] (none / 0) (#27)
by tmahoney on Wed Jun 29, 2005 at 04:24:35 AM PDT

I'm talking aobut on-line commerce - Not brick and mortar. Things have NOT changed in the e-commerce world. Your Father may have thought he was protected - most of our member merchants thought that too when they first got burned. It is now, and always has been, that the on line merchant pays for the fraud.
Tom Mahoney, Director Merchant911.org
[ Parent | Reply to This ]


yes[ Parent | Reply to This ] (none / 0) (#346)
by maderikapapa on Fri Jun 27, 2008 at 09:54:28 PM PDT

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