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What Dell Support Thinks of Dell Support | 64 comments (64 topical) | Post A Comment
CONTRACT[ Parent | Reply to This ] (none / 0) (#48)
by Anonymous User on Fri Apr 29, 2005 at 01:45:55 PM PDT

Dell and Microsoft have a contract, yes. But it states that they will verify functionality of the operating system only. No usage support. If it blue screen they can help reinstall it. There is no support for "I reaaaalllly needed to download that free song from a shareware program and now I am so riddled with spyware that I can't do anything and can't get online. Bad DELL bad DELL BAD!" Dell can only support so much. If they supported everything under the sun and then some your hold times would grow that much more.

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What Dell Support Thinks of Dell Support | 64 comments (64 topical) | Post A Comment
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