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Replying To:
Forget the system types; tell the marketers (none / 0) (#3)
by Anonymous User on Mon Aug 23, 2004 at 07:22:27 AM PDT

Just this morning I went to the Suntrust site trying to send along one of these. Suntrust doesn't have a "contact us" option immediately available, but I did get to one inviting visitors to send an email. Fooled me -- I thought that meant that Suntrust was going to be different than Citi or BankOne. Nada. I was met with a page asking me to fill in several fields before I could send them an email limited to 8 lines. I simply clicked that "x" in the corner and deleted the email...
  • One of the services that this garbage provides is a pre-trapped view of how banks view customers. Marketers are jumping through hoops trying to get our attention; the systems types dismiss us as intrusions on their time. Send the garbage to Marketing, and let THEM send it on to their computer types. As for me, I believe I've moved on to just deleting the mess and forgetting it.


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