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New Frontiers in Frustration | 34 comments (34 topical) | Post A Comment
re: Macromedia's Dreamweaver MX activation[ Parent | Reply to This ] (none / 0) (#18)
by Anonymous User on Tue Aug 24, 2004 at 08:57:47 AM PDT

"All too often, hardware changes are unanticipated, unplanned, and unpleasant."

Agreed, which is why I started that sentence with "If you know you'll be replacing...".

There will indeed sometimes be sudden hardware replacements, which is why the default serial-authentication accommodates this scenario. It's rarer to have a whole sequence of hardware replacements within a short period of time, but if you're in this situation, then just de-activating any software you installed between hardware replacements will make it easy.

If you're for some reason in a situation where you're doing a series of hardware replacements within a short period, ,and install, serialize, and authenticate software between each hardware replacement, and don't de-activate a license after authenticating it and before the next hardware replacement, then you will need to speak to a human before the software permits additional authentications.

That situation should be rare, though, because the software runs in trial mode for a month before requiring an authenticated-unique serial number.

I wasn't being "specious" here... the system is indeed set up to minimize hassle for legitimate customers. But if you *do* find a situation that's an actual problem for you, then we'd definitely want to get that non-anonymous contact through the feedback form so the group can address it, thanks.

Regards,
John Dowdell
Macromedia Support

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re: Macromedia's Dreamweaver MX activation[ Parent | Reply to This ] (none / 0) (#19)
by Ed Foster on Tue Aug 24, 2004 at 10:24:42 AM PDT

I certainly don't see anything specious about Mr. Dowdell's posting. I appreciate his taking the time to address the earlier posting.

One thing I have noted previously is that Macromedia is one of the few companies that has implemented a license transfer capability in its product activation, and I think they deserve some credit for that, however you may feel about the activation itself.

Ed Foster



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Minimize hassles?[ Parent | Reply to This ] (none / 0) (#20)
by pfaut on Tue Aug 24, 2004 at 11:19:11 AM PDT

the system is indeed set up to minimize hassle for legitimate customers

I don't buy that. Minimum hassles would be install-and-go. Activation schemes are only adding hassles.



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