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Dealing With Symantec | 24 comments (24 topical) | Post A Comment
Symantec[ Parent | Reply to This ] (none / 0) (#5)
by Anonymous User on Tue Aug 17, 2004 at 01:46:32 PM PDT

And then we wonder why companies feel the need to protect themselves. The "work around" you describe is unethical and unfair. All system administrators with more than a dozen machines know this one, but also know how to do it right. It's because of people like you that we even have these discussions. Perhaps if the home users, who outnumber the corporate users, sincerely tried to work with their software vendors they could get better results and the companies would not have to do some of the things they do to stay in business. Remember, they are protecting themselves from us as much as we are protecting ourselves from them. I don't understand the pervasive mentality that all these companies are bad and out to get you. Very few are. Most are just trying to make a living - just like everyone else. I'll bet that you "trust" the guy who works on your car, and you're at least as likely to get ripped off there as from a utility vendor.

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RE: Symantec[ Parent | Reply to This ] (none / 0) (#8)
by Anonymous User on Tue Aug 17, 2004 at 03:47:28 PM PDT

I have used "Norton" products since Dos 3.3. It Their products have gotten so BAD in the past few years with constant reinstalls etc. that I am now actively looking for replacements for all their products. If Symantec was easy to reach for problems with activation, It would be ok as I can ALWAYS take my mechanic to small claims court if we disagree but you can NOT reach any manager level person at Symantec EVER!!! Meandering thru their website is like wandering the forests in "Lord of the Rings". I have purchased MANY Norton products and Peter Norton must be sick to his stomach to see what Symantec has done with his software. UGH!!

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Symantec Only Have Themselves to Blame[ Parent | Reply to This ] (none / 0) (#14)
by Anonymous User on Sat Aug 21, 2004 at 10:02:29 PM PDT

Why blame the poster? He had a legitimate reason to use this workaround, and was instructed to do so by a Symantec rep. In posting it here he might aid others having the same problem, who are suffering due to Symantec's poor consumer relations. It's up to the people who read his post as to whether or not to use it appropriately.

And lets not get to preachy about business users vs. home users. A lot of companies fudge on licensing, and they have little excuse. If you're using software at your place of work, in order to help your productivity etc (in other words, you're using it to MAKE A PROFIT), you should damn well be paying for it. Even if the percentages are uneven, unlicensed software in a business setting is a FAR greater problem.

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Norton NAV[ Parent | Reply to This ] (none / 0) (#15)
by Anonymous User on Mon Aug 23, 2004 at 03:05:37 PM PDT

Why blame the poster? He had a legitimate reason to use this workaround, and was instructed to do so by a Symantec rep. In posting it here he might aid others having the same problem, >>> Well, it doesn't work. Or, it didn't work for me. I purchased a NAV 2004 upgrade/renewal that has a license for two computers. It installed fine on my primary computer, but when I installed it on the second, the renewal date did not change. I tried everything, unistalling, manually uninstalling, deleting folders, changing the registry.....nothing worked and my supposed second license is worthless. Symantec said they will contact me in 24 hours, after I finally figured out how to sent them an email....

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Dealing With Symantec | 24 comments (24 topical) | Post A Comment
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