INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Display: Sort:
Dealing With Symantec | 24 comments (24 topical) | Post A Comment
Symantec rebates[ Parent | Reply to This ] (none / 0) (#16)
by Anonymous User on Tue Aug 24, 2004 at 11:24:41 AM PDT

When Symantec rebates work, they are REALLY fast, like under a month. However, when they are bad, they get rejected for bogus reasons, or just don't get entered at all. I recently had a problem with 2 rebates I sent in, they never showed up. So I contacted customer service and they gave me the fax #, and I faxed my submission, and it still did not show up. Then I asked if I could email the scans and they said yes, and it still did not show up. Finally I sent a nastygram to Symantec, and I got a phone call from Parago (the rebate processor) and apparently they finally got to processing my rebate. In fact, they apparently processed each of them twice :-). So now I figure I've been compensated for my pain and suffering.

[ Parent | Reply to This ]


Dealing With Symantec | 24 comments (24 topical) | Post A Comment
Display: Sort:

Menu
· create account
· faq
· search

Login
Make a new account
Username:
Password:

 HOME  NEWS  COLUMNS  BLOGS  PODCASTS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS  IT EXEC-CONNECT   About Awards Contact Us 

Copyright © 2006, Reprints, Permissions, Licensing, IDG Network, Privacy Policy.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

 ComputerWorld :: LinuxWorld :: Network World :: CIO :: PC World :: Darwin :: CMO :: CSO
IT Careers :: JavaWorld :: Macworld :: Mac Central :: Playlist :: GamePro :: GameStar :: Gamerhelp
ITWorld Canada :: Computerwoche :: Techworld UK :: tecChannel :: IDG.se :: IDG.no :: IDG.pl

create account | faq | search