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Yahoo PayDirect Starts Charging Monthly Fees | 29 comments (29 topical) | Post A Comment
Contest the charge[ Reply to This ] (none / 0) (#1)
by tscoff on Mon Jul 05, 2004 at 07:15:57 AM PDT

Ed,

Anyone who got hit with that $5.00 charge with no advance notification needs to contact their bank and contest the charge.  If enough people do that successfully it will give Yahoo's accountants some major headaches and they deserve them.

[ Reply to This ]



Re: Contest the charge[ Parent | Reply to This ] (none / 0) (#2)
by Anonymous User on Tue Jul 06, 2004 at 11:43:36 AM PDT

This is exactly what I did. I also filed a complaint online with Yahoo! and threatened to file a formatl complaint with the Office of the Comptroller of the Currency against HSBC. Yahoo! refunded my $5 after about 2 weeks. The OCC's web page is: http://www.occ.treas.gov/ I had never made a transaction through PayDirect, but I had setup my account. I never received a notice that the account would become a subscription account. My bank notified me that although the transaction was via ACH transfer, the NACHA have rules that allow me to refute unauthorised charges, specifically those that are not authorized in writing. See the NACHA web page: http://www.nacha.org/

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Yahoo PayDirect Starts Charging Monthly Fees | 29 comments (29 topical) | Post A Comment
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