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Replying To:
Auto renewal clauses[ Parent ] (none / 0) (#5)
by tscoff on Mon Jun 07, 2004 at 04:12:04 AM PDT

I have no problems with automatic renewal clauses if the clause is presented to the customer as an option and the customer has the option of having their service automatically renewed or not and the customer has the option of changing their automatic renewal easily at any time.

That's true customer service.  Give the customer the choice of dealing with you however the customer wants to and make it easy for the customer no matter which choice they go with.

[ Parent ]



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