INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Replying To:
Consumer Reports Refund Rip Off[ Parent ] (none / 0) (#24)
by Anonymous User on Fri Sep 21, 2007 at 07:32:13 AM PDT

Consumer reports does NOT refund any portion of the monthly auto-renewing subscription. I signed up for a single month subscription to look up ratings on a big purchase. I was disappointed to find the information about the product I was looking up to be out-of-date on the site. I did not see anything about the bill being auto-renewing when I signed up. The next month, I got another bill for $5.95. When I contacted customer service, they refused to do anything about it even though I have not used their service since then. They claimed the reason the monthly charge is auto renewing is because "most customers want it that way." I find that hard to believe since it would be stupid to have an on-going monthly bill when I could have a full year's subscription for basically 4-months worth of subscriptions.

[ Parent ]


Post Comment

You are not logged in. If you don't have a user account yet, by all means go make one! If you do have one, you can post as "yourself" by filling in your nickname and password below. Otherwise, your comment will be posted as Anonymous User.

Create Account
Nickname:
Password:

Post Comment: Post your comment below and then please answer the security question. I apologize for the inconvenience, but it does help deter spammers. -- Ed Foster
Subject:
Comment:

To post your comment, please answer the following security question:
 Which of the following is not a word?
Maroon, Citroen, 72rSH3, Georgia, Dachshund, Kiwifruit
Allowed HTML: <A [HREF] [NAME]> <DT> <TT></TT> <OL></OL> <CITE></CITE> <CODE></CODE> <I></I> <UL></UL> <BR> <STRONG></STRONG> <BLOCKQUOTE [TYPE]></BLOCKQUOTE> <DD> <EM></EM> <P> <B></B> <LI> <DL></DL>
Menu
· create account
· faq
· search

Login
Make a new account
Username:
Password:

 HOME  NEWS  COLUMNS  BLOGS  PODCASTS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS  IT EXEC-CONNECT   About Awards Contact Us 

Copyright © 2006, Reprints, Permissions, Licensing, IDG Network, Privacy Policy.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

 ComputerWorld :: LinuxWorld :: Network World :: CIO :: PC World :: Darwin :: CMO :: CSO
IT Careers :: JavaWorld :: Macworld :: Mac Central :: Playlist :: GamePro :: GameStar :: Gamerhelp
ITWorld Canada :: Computerwoche :: Techworld UK :: tecChannel :: IDG.se :: IDG.no :: IDG.pl

create account | faq | search