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Bad Bloodlines | 28 comments (28 topical) | Post A Comment
Consumer Reports[ Parent | Reply to This ] (none / 0) (#14)
by byelen on Thu Jun 10, 2004 at 08:42:32 AM PDT

Consumer Reports also has auto-renewing on their online access subscriptions. However, if you go to their subscription page: http://www.consumerreports.org/main/commerce/agreement.jsp?bmUID=1086881883724 , you'll see that they make it very clear that it's auto-renewing.

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Consumer Rpt Auto renew vs MFI's Nothing Similar[ Parent | Reply to This ] (none / 0) (#15)
by Anonymous User on Thu Jun 10, 2004 at 04:07:05 PM PDT

Not only does Consumer Reports put the auto renew in plain site but if you cancel you get a partial refund: "If you purchase an annual site subscription to access the Fee-Based Services and cancel at any time during that subscription year, CU will refund the remainder of your subscription on a pro-rata basis that will cover the unused months of your subscription (partial months will not be refunded)." Also it appears very easy to cancel at their web site as follows: "Click the My Account link. Click the "ConsumerReports.org" link, then login with your Username & Password. (If you are already logged into the site, you will not be prompted to Login). Under the 'Manage my Subscriptions' section, click the "Cancel my Subscription" link. (If you do not have an active subscription to cancel, this link will not appear.)" There is no requirement to call an 800 number and press #4. That process makes it very easy (possibly with the aid caller ID?) for abuse to occur. Fat chance you will ever see anything like this from MFI. Jim

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Consumer Reports Refund Rip Off[ Parent | Reply to This ] (none / 0) (#24)
by Anonymous User on Fri Sep 21, 2007 at 07:32:13 AM PDT

Consumer reports does NOT refund any portion of the monthly auto-renewing subscription. I signed up for a single month subscription to look up ratings on a big purchase. I was disappointed to find the information about the product I was looking up to be out-of-date on the site. I did not see anything about the bill being auto-renewing when I signed up. The next month, I got another bill for $5.95. When I contacted customer service, they refused to do anything about it even though I have not used their service since then. They claimed the reason the monthly charge is auto renewing is because "most customers want it that way." I find that hard to believe since it would be stupid to have an on-going monthly bill when I could have a full year's subscription for basically 4-months worth of subscriptions.

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Bad Bloodlines | 28 comments (28 topical) | Post A Comment
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