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Symantec Symptoms | 40 comments (40 topical) | Post A Comment
Virus Signature Subscriptions[ Reply to This ] (none / 0) (#9)
by Anonymous User on Mon Dec 06, 2004 at 11:11:42 AM PDT

I have NAV 2000 with a current AV subscription that still works (or seems to). It still occasionally notifies me of viruses in my email. It still downloads the new virus signatures. Why is it working for me (if, indeed, it actually is working) and not for so many other people. Here's my theory: when you connect to the update site for AV sigs, NAV also tells you when your program is out of date and requests that you also download new/updated program modules. I have always avoided downloading these program updates because I was concerned that Symantec was attempting to slip DRM in the back door. Could it be that since I have never installed the program updates, that is why my AV subscription still works? Anybody have any ideas on that? Ed, have you ever heard anything about that?

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Dangerous thing to do...[ Parent | Reply to This ] (none / 0) (#14)
by Anonymous User on Mon Dec 06, 2004 at 04:16:19 PM PDT

You're not as protected as you think you are. Occasionally, the AV program itself needs to be updated as virus-writers find holes & make new hooks into the OS that get around the AV program (especially if it's constantly scanning). Definitions only tell the AV program what to look for--but if the AV program is incapable of finding the problem, then it'll ignore the problem--without you knowing.

This is the real danger of Auto-LiveUpdate (at least with NAV 2003). It doesn't download program updates, just definition updates. My guess is that since it assumes the program's running (whether the background scanner's on or not) it would need a reboot to update NAV itself--and that's just not customer-friendly... Why it's worse to download the updates automatically and queue up the update for the next time you reboot vs. not downloading them until you do a full LiveUpdate is absurd...

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NAV 2002 still seems to update[ Parent | Reply to This ] (none / 0) (#17)
by Anonymous User on Tue Dec 07, 2004 at 11:05:26 AM PDT

I have some Norton AV 2002s installed and they still seem to update both components and signatures. Haven't had a problem with them so far. Norton Internet Suite on the other hand is a disaster. One of our travelling dudes installed it on his laptop; we had to reformat and reinstall Windows to get rid of it. sPh

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yes[ Parent | Reply to This ] (none / 0) (#50)
by maderikapapa on Fri Jun 27, 2008 at 06:41:13 PM PDT

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