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Symantec Symptoms | 41 comments (41 topical) | Post A Comment
Possible NAV workaround[ Reply to This ] (none / 0) (#7)
by Anonymous User on Mon Dec 06, 2004 at 11:06:11 AM PDT

I have Norton System Works 2003 and Norton screwed me out of a substantial rebate, although I fully complied with all the terms of the rebate. My solution was to uninstall NSW (not easy, and requires registry cleaning) and then to reinstall it, and re-register it, extending my definitions subscription. My subscription is up in Jan 2005 and I have no intention of renewing or buying NSW or NAV 2005. One of the rare times I had a virus, NWS/NAV detected it but could not fix/clean it!

BTW, I download virus definitions from http://securityresponse.symantec.com/avcenter/download/pages/US-N95.html because they are updated more frequently there than at Live Update, which is often a PITA and problematical. Anyone with NAV should be able to do likewise.

I also use Grisoft AVG (free) and eTrust EZ AntiVirus (less than NAV).

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Reinstalling works...[ Parent | Reply to This ] (none / 0) (#13)
by Anonymous User on Mon Dec 06, 2004 at 04:02:10 PM PDT

For a while, it looked like Symantec was going to sunset NAV 2003 when I used the reinstall trick above with less-than-one-year expiration dates in the June, 2005 timeframe, but that has changed...  I used the trick above to reinstall Systemworks 2003 (no activation) on 11/29/04 and found NAV now has definition updates thru 11/29/05.  I just don't get that company...

(Hints for reinstalling Systemworks 2003--make sure you uninstall ALL Symantec apps, including LiveUpdate 2.5.  Then go thru your Program Files subdirectory and delete anything Symantec-related, including the "Symantec Shared" subdir (I believe it's under \Program Files\Common Files.  Reboot & reinstall.  You don't have to delete keys from the registry).

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Symantec Symptoms | 41 comments (41 topical) | Post A Comment
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