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Replying To:
Permission to remove malware (none / 0) (#16)
by Anonymous User on Tue Dec 07, 2004 at 01:00:46 PM PDT

I've been working on a client's system for a while and every so often he gets some malware installed which I remove. Except, when I attempt to remove it (using Add/Remove Software in the control panel) the process opens a web site REQUIRING I ANSWER QUESTIONS ABOUT WHY I WANT IT REMOVED!!! No one should need to explain to any vendor why they want to remove software in order to remove it! And the answers are from a list, which doesn't allow me to tell them I don't want their non-requested software on the systems I administrate. These people should be placed naked in a party room and asked why they want clothes or to leave the party!!



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