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Sneakwrap Files: McAfee Automatic Renewals | 36 comments (36 topical) | Post A Comment
McAfee Online[ Parent | Reply to This ] (none / 0) (#18)
by Anonymous User on Mon Jan 19, 2004 at 05:24:35 AM PDT

That is essentially the pricing model McAfee uses for its online virus scanner and firewall subscription services. If you want a reinstall CD, you must order one separately for an additional fee. However, that service also autorenews. Although, I remember reading that statement when I signed up I forgot exactly when I actually signed up (I was thinking sometime in February). Needless to say, I was also quite surprised when I received a notice indicating that my credit card had already been charged for my renewal. Last year they sent an email every two or three days telling me my subscription was about to expire starting more than a month before. Of course, they also still autonenewed my subscription last year even though I had switched to a different McAfee anti-virus product when I got a new PC. At that time, I did not have a problem getting my money refunded. I have stayed with McAfee because in the past I have had problems with Norton even running on my old PC. But McAfee's marketing policies are getting so out of hand, I am going to look for a different anti-virus/firewall vendor.

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I recommend Trend[ Parent | Reply to This ] (none / 0) (#19)
by beamdriver on Sun Jan 25, 2004 at 07:56:00 PM PDT

I've been happy with pc-cillin. I refuse to use any Symantec product, which stinks because they just bought out PowerQuest.

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Sneakwrap Files: McAfee Automatic Renewals | 36 comments (36 topical) | Post A Comment
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