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Replying To:
intuit ripoff[ Parent ] (none / 0) (#37)
by dbf1120 on Mon Jul 31, 2006 at 07:31:24 AM PDT

I had to upgrade my quickbooks last year. I was using Pro99. I was told that I had to purchase the 2005 & 2006 version. It was a friday & I had to get payroll done. I paid them by check over the phone. Just received an email from them stating that I needed to renew again by Aug. 25th & if I didn't call, they would automaticly deduct it from the acct. they have on file. When I called to raise heck, they said that I was signed up for the enhanced payroll. I am a small company with 3 employees. I do my own payroll & my own taxes. He then stated that I needed to call back before Aug. 25th to switch to basic payroll. I tried to explain this to the stupid customer service last year, but she didn't get it. I'm tired of being ripped off by these crooks. Is there not anyone who controls these software scammers? Could someone please advise. Thank you

[ Parent ]


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