INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
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I agree totally (and I'm a shareholder)[ Parent ] (none / 0) (#3)
by IanC on Wed Feb 04, 2004 at 12:04:09 PM PDT

My gripe is with thier Turbotax software (Mac version). Every year, I get the federal and two states. Every year, I get a deal where I get one free state download and one state on CD. Every year, I ask if I can download both the states since the CD doesn't show up until the end of February and I want to do all my taxes at once. Every year they blow me off. It's vitrtually impossible to get hold of anyone at the comapny and when you do, they just spout the party line. Why even both having a customer service department?

[ Parent ]


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