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Polling For a Winner | 227 comments (227 topical) | Post A Comment
Another choice....[ Reply to This ] (none / 0) (#1)
by Mason on Thu Sep 04, 2003 at 05:27:30 AM PDT

None of the above?

Seriously -- none of the companies I've dealt with from your list (about half of them) have left me with warm customer service fuzzies.  Pretty sad.

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"None of the Above" Option[ Parent | Reply to This ] (none / 0) (#23)
by Ed Foster on Thu Sep 04, 2003 at 01:08:13 PM PDT

I thought about having a "None of the Above" option, but knowing my readers as I do, I was afraid everybody would choose it. And then we wouldn't learn anything. As it is, I'm starting to see a few things that surprise me, so I think it's going to be interesting to see what patterns emerge.

I did have to try to keep the list manageable, so I limited it to 20 companies that I think of as leaders in their markets. A good argument could be made for some others, I know. But I don't know that adding names would have guaranteed everyone could find someone to vote for. After all, I got my California gubernatorial ballot this morning -- 138 names, and I don't want to vote for any of them.



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"None of the above?"[ Parent | Reply to This ] (none / 0) (#30)
by chuckbo on Thu Sep 04, 2003 at 08:24:54 PM PDT

I'm amazed that so many people have had such bad experiences with Apple. Whenever I've called them for help (I have Applecare), they answer the phone quickly and have been able to help me. They've even helped me with really strange, obscure problems that they had no right to know the answer to, but they patiently helped figure out settings in other people's programs to help make things work. And they've been helpful at the Apple Store, too, when I had to take a monitor in with a problem.

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Apple[ Parent | Reply to This ] (none / 0) (#31)
by Mason on Fri Sep 05, 2003 at 04:41:38 AM PDT

If I were going to vote on reputation or the experience of friends, I'd probably pick Apple (or IBM) from the list given.  I've just never dealt with them -- heck, the last Apple I used was the IIe -- and I'd assume a lot of other folks are in the same boat.

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Agreed[ Parent | Reply to This ] (none / 0) (#62)
by Jace on Fri Oct 31, 2003 at 01:24:51 AM PDT

None of the Above is the choice I want.
-Jace
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666666666[ Parent | Reply to This ] (none / 0) (#80)
by Anonymous User on Sat Aug 16, 2008 at 06:52:27 AM PDT

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