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Reader Voices: Activation Reaction | 10 comments (10 topical) | Post A Comment
Activation[ Reply to This ] (none / 0) (#9)
by Anonymous User on Tue Oct 14, 2003 at 11:29:22 AM PDT

I have an ~$300 XM Radio.  I have been trying to activate it for 2 weeks now.  They already have my activation $ and first month via the credit card I gave them.

They have had me sit out in my car for ~14 hours now waiting for their product activation to occur.
This is after spending half a day installing the unit.

They now realize it is a bad unit, and are shipping out a replacement.

I am still out my XM radio service this entire time, which I am paying for, all due to product activation.

If you are going to enforce product activation, at least have tech support to help when it goes bad.  XM tech support was terrible.

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Reader Voices: Activation Reaction | 10 comments (10 topical) | Post A Comment
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