INFOWORLD GRIPE LINE BY ED FOSTER Bookmark this page

  
Replying To:
I vote for Intuit (none / 0) (#1)
by glenn354 on Thu Aug 14, 2003 at 09:35:14 AM PDT

I purchased QB2003 Pro with a $120 upgrade rebate. After not receiving it, I called the toll-free number. It had been disconnected. I called Intuit. They said someone would call. A week later, someone did call and asked me to fax the copies I had kept to him. He promised a return call when they received it. Another two weeks went by with no call, so I faxed them again. And again a week later. No response, but I finally got my $120. This wasn't some $3 rebate off a stack of CDs. It was for me upgrading and being a loyal customer. Well, if I can't get the rebate, Peachtree looks comparable.



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