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Who is the Biggest Turkey? | 23 comments (23 topical) | Post A Comment
re: Same problem[ Parent | Reply to This ] (none / 0) (#12)
by Anonymous User on Sun Dec 07, 2003 at 11:47:39 PM PDT

I did *finally* receive the battery. My original battery was part of a large batch of batteries that were bad (read a lot of return stories). Why was this 'ticket' floating around? Because the original morons failed to get a cc# to secure the return. My biggest gripe with this whole issue is that there was absolutely no follow-up. None. Even an automated system should have picked up on this issue.

[ Parent | Reply to This ]


Wow...[ Parent | Reply to This ] (none / 0) (#13)
by Anonymous User on Tue Dec 09, 2003 at 12:42:15 PM PDT

In my case, they got my CC# up front, but then HP said that they didn't want or need it, and explicitly did not want me to ship my bad battery back. The rep even said "We've been telling Best Buy to quit asking for credit card numbers for a while now".

Oh well... glad you got your battery.

[ Parent | Reply to This ]



Who is the Biggest Turkey? | 23 comments (23 topical) | Post A Comment
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